Asset Officer - Irvine, United Kingdom - The Riverside Group

The Riverside Group

Verified Company

Irvine, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

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Description

Asset Officer
Permanent Hybrid
Part Time 21 hrs per week
Working Pattern 3 days between Monday -Friday
Salary-£32,304-£37,684 Pro Rata
Location -Irvine

Want to make a real difference to the lives of people? For over 90 years, The Riverside Group has been providing affordable housing across the UK to people as well as care for the elderly and support for those who face homelessness.

**The difference you'll make

You will be Responsible in controlling the day-to-day delivery of repairs and maintenance programmes and services in accordance with contractual requirements.

Assisting to deliver programmes which ensure achievement of Scottish Housing Quality, Energy Efficiency and Compliance standards.

You will respond flexibly to any necessary changes in work priorities and undertake other duties when required to support the effective operation of the service.

Ensuring good customer relations are developed by such means as effective consultation with customers, and ensure service standards for customer communications are defined and met

**So, who are you?
Essentially you will have experience of delivering Asset management functions within a social housing environment.

As well as being customer focused with excellent communication skills and a desire to improve customer satisfaction.

Have excellent knowledge of Asset Management Information and Communications technology (ICT) systems including Housing Management systems, e.g Academy, Open Housing.

Although not Essential it is desirable to have experience of successfully undertaking a similar role in the delivery of asset services ensuring compliance with legislative, regulatory or governance requirements.

Enjoy the rewards

Working with us, you'll enjoy competitive pay, 28 days holidays plus bank holidays, a wide range of benefits, flexible working, and the chance to learn valuable new skills.

We empower our people to do great work by investing in learning, personal development, and technology.

If you're the kind of person that wants to do a really great job and make a difference to our customers, we think you'll love it here.

Sound like a challenge you'd like to take on? Then get in touch and let's talk about how you can help us transform lives and revitalise neighbourhoods.

We encourage applicants from all sections of the community so that we can truly reflect the neighbourhoods in which we work.

Job Purpose
To deliver high-quality responsive repairs\voids & capital works and services on behalf of Riverside Scotland

**Accountabilities or "What You Have to Do"

Control the daytoday delivery of repairs and maintenance programmes and services in accordance with contractual requirements.
Carry out pre and post inspections of works instructed to Contractors, in accordance with performance targets, ensuring adequate recording of works instructed, authorised variations and the quality of the completed work, monitoring the performance of Contractors and taking the appropriate action where necessary.
Assist to deliver programmes which ensure achievement of Scottish Housing Quality, Energy Efficiency and Compliance standards.
Contribute effectively to the planning process for future Capital investment and Compliance works to maximise best value and maintain and achieve regulatory and legislative standards.
Provide effective input identifying high expenditure factors to inform future works programmes, and the annual budget submission.
Provide effective input into ensuring compliance with contractual and tendering procedures and good practice, and as set out in the Association's Policies, Standing Orders and Financial Regulations.
Ensure good customer relations are developed by such means as effective consultation with customers, and ensure service standards for customer communications are defined and met.
Carry out such other duties as are allocated by the Asset Services Manager or their delegated representative.
Develop relationships with internal and external stakeholders effectively, building constructive working relationships to effectively deliver the Association's objectives.
Ensure internal business processes are followed in line with the Association's policy, procedures and statutory requirements.
Contribute to the continuous improvement of processes and procedures.
Respond flexibly to any necessary changes in work priorities and undertake other duties when required to support the effective operation of the service.
Ensure that all data protection requirements are met in accordance with the Riverside Group's policy, procedures and statutory requirements.
Working on a rotational basis, deliver an out of hours standby service, supported by Customer Contact Centre.

**Other duties

To provide a high quality, customerorientated service championing the Riverside Service Style.
Undertake personal development and training as necessary to keep up to date with legal, political, financial and othe