Renewable Energy Officer - Birmingham, United Kingdom - Brite Recruitment

Tom O´Connor

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Tom O´Connor

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Description

RENEWABLE ENERGY OFFICER

PERMANENT

£28-£30K

BIRMINGHAM/HYBRID
An innovative, not-for-profit organisation is looking for a
RENEWABLE ENERGY OFFICER due to significant demand for the companies' services.

The operations team support both development and deployment of several key assets and this role is pivotal in supporting ongoing operations, new operations, and the introduction of product support.

Taking technically complex concepts and technologies and communicating these to a diverse consumer base within the energy sector building on existing communication and problem-solving skills.


BENEFITS


You can make a difference in a company that offers exceptional benefits including flexible working hours, 28 days holiday + bank holidays, 2 for 1 contributory pension scheme and life assurance.


RESPONSIBILITIES
As a
Renewable Energy Officer your key duties will include:

  • Supporting the development and deployment of technical support to consumers, participants and local authorities using various platforms
  • Interfacing with an array of stakeholders, colleagues and commercial partners using strong communication skills
  • Reviewing reports to monitor data quality within the Tableau analytics tool, investigating gaps in data and resolving data gaps with participants, colleagues and partner organisations
  • Facilitating any additional data quality monitoring needs by designing and introducing new reports and dashboards
  • Reporting and tracking operational bugs in platform software
  • Contribute to risk and quality assessment and management
  • Facilitating the installation and decommissioning of technologies into homes, ordering products and services, handling logistics and liaising with installers and clients.
  • Ensuring compliance to GDPR and relevant operational and business procedures
  • Contributing to Operational process updates
  • Involvement in trial planning activities, working with project teams, clients and government bodies to ensure the smooth running of trials

REQUIRED SKILLS & EXPERIENCE
To be considered for the role of
Renewable Energy Officer you must have:

  • Strong interpersonal and communication skills with the ability to convey technical information in a clear and concise way adapting your style to suit a variety of users including vulnerable consumers, and across multiple organisations both internally and externally.
  • Experience in handling large datasets, using reports and queries within Tableau is desirable
  • A calm and reassuring manner when speaking to members of the public
  • Excellent organisation skills
  • The ability to be collaborative and flexible
  • Willingness to develop new skills and support tools and systems
  • Previous experience within a customer service facilitation role
  • An interest in decarbonisation and/or the energy sector is desirable
  • Risk and quality assessment and management
  • Experience working in crossfunctional project teams
  • Managing trials and products (New Product Introduction)

NEXT STEPS
Why wait? Don't miss out


Job Types:
Full-time, Permanent


Salary:
£28,000.00-£30,000.00 per year


Benefits:


  • Company pension
  • Health & wellbeing programme
  • Life insurance
  • Work from home

Schedule:

  • Monday to Friday

Application question(s):

  • Do you have previous experience within a customer facing role?
  • Are you a confident communicator, able to liaise with a range of technical and nontechnical stakeholders?
  • Do you have experience/ an interest in decarbonisation and green energy?

Work Location:
Hybrid remote in Birmingham

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