Telephony Operator - Ballymena, United Kingdom - Kennedy Recruitment

Kennedy Recruitment
Kennedy Recruitment
Verified Company
Ballymena, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Are you a talented and dedicated Telephony professional? Would you flourish in a customer facing role within the Public Sector? If so, read on, as we may have just the role for you.


Your Duties:


  • Handling inbound calls and directing them to the appropriate departments or individuals within the organisation.
  • Initiating calls for various purposes, such as confirming appointments, following up on inquiries, or conveying messages.
  • Offering basic information to callers about the organisation, its services, products, or any other relevant details requested.
  • Redirecting calls to different departments or individuals based on the nature of the inquiry or the caller's needs.
  • Recording and relaying messages accurately when the intended recipient is unavailable.

Additional Information:


  • A Basic Access NI Check is Required at a cost of £1
  • If this role isn't for you, Kennedy Recruitment has a broad range of career opportunities to choose from. Get in touch to find out more._

Job Types:
Full-time, Temporary contract

Contract length: 13 weeks


Salary:
£11.59 per hour


Schedule:

  • Monday to Friday

Education:


  • GCSE or equivalent (preferred)

Experience:

Customer Service: 1 year (required)


Work Location:
In person

Reference ID: 3547
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