Administrator - London, United Kingdom - Bridge of Hope

Bridge of Hope

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Adecco are currently recruiting for an Administrator to join one of our prestigious client based in London.

Salary:
£14.00

Duration:
ASAP - 1^st of September (high potential of being extended)

Contract type:
Temporary

Roles and responsibilities
Administrative

To assist the Student Services Manager and Director of Studies with all daytoday student administration, including among others the preparation of welcome & leavers' packs, registration forms, ID cards, student letters

Customer Service

To be the first point of contact for the student for all enquiries and to liaise with the appropriate departments
To provide exceptional customer service to both internal and external customers at all times
To ensure the smooth running of the reception desk services of the school and to ensure the reception area is kept tidy and well presented
To take part in the induction of new students, ensuring the induction is delivered with the customer journey in mind
To ensure all visitors and students are given a warm welcome and receive a positive impression of the school
To organise refreshments for staff and visitors to the school if needed
To be helpful and courteous to students and their representatives
To provide exceptional customer service to both internal and external customers at all times
To be helpful and courteous to students and their representatives

Compliance

To assist the Student Services Manager with ensuring compliance with all UKVI (GNIB in Ireland) regulations including checking and filing all student visa and passports and maintaining uptodate student contact details on the student database
To ensure that all students' attendance is in accordance with KI Languages and UKVI/GNIB requirements, that students are aware of those regulations and that records are kept
To have a good working knowledge and understanding of procedural documents and KI Languages policies relevant to the role

General

To answer the telephone in a prompt, polite manner and field calls appropriately
To ensure that equipment is functioning properly and to liaise with IT about technical problems
To undertake other duties as deemed necessary by your line managers/ Principal

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.