L4 Application Support Lead Apprentice - Kendal, United Kingdom - ESTIO TRAINING

ESTIO TRAINING

Verified Company

Kendal, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Cumbria

Posted 3 hours ago

RWS Web Solutions

Level 4 Application Support Lead:

Employer:
RWS Web Solutions

Full Address:
Grosvenor House, 60 Stramongate, Kendal, Cumbria, LA9 4BD.**
Weekly Hours Worked: 37.5 Hours**
Salary: £15,000 + (Depending on Experience)

About the company:

Under our Flex4 OPS brand we provide eCommerce and web to print solutions.

In recent years we have enjoyed considerable growth and are now seen as one of the UKs leading web to print software providers.

We also operate under the Mintcake Digital brand which provides website solutions and digital marketing services, to a range of other business sectors in Cumbria.

Our continuing success means we need to expand our team to develop our solutions further.

This is one of the most exciting times to join our business and be part of the development team that is setting standards in our marketplace.

Brief job description:

Your duties and responsibilities in this role will consist of:

Support clients on new projects, helping with the on-boarding, install and training process.
Attend planning meetings to help the team plan the workload for new projects.
Assist with support ticket handling, keeping clients informed of progress, completing tickets as skills improve.

Content administration

Use CMS interface to create and update content on client sites.

Site administration

Use CMS interface to create and administer different types of content, lists of content, tags, users, displays and templates.
Hosting/Server administration predominantly working in WHM/cPanel to help manage the cloud server environment.

Qualifications:

5 GCSEs grades A*C/94 or equivalent (including English Language and Maths)

Skills Required:

IT skills.
Attention to detail.
Organisation skills.
Problem solving skills.
Analytical skills.

Personal qualities:

Initiative.
Team working.
Logical
Communication Skills.

Future prospects:

The role offers a permanent role upon completion of the apprenticeship depending on performance.

Training to be provided:

Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team.

Using their expert knowledge, we've purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.

Successful completion of this apprenticeship gives you an accredited Level 4 Application Support Lead with training in how to: