Import / Export Administrator - Media - London, United Kingdom - Antal International

Antal International
Antal International
Verified Company
London, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

An international logistics company based in Hayes are looking for an AFR Specialist to join their team, working with clients within the TV and Media industry.

Salary £2- 34K dependant on experience. There would also be overtime on this, as well as 1 in 4 weekends on call

They will consider someone with industry experience and train them on AFR, Excellent opportunity

Overall Role Purpose:

AFR Operational Role within a media related environment.

Ensuring a consistently excellent delivery of their AFR forwarding services including the core operations and full service management for their customers.


Scope of Role:


  • Delivering excellent customer service
  • Adhere to Customs Compliance procedures and documentation.
  • Manage and Build Customer Relationships.
  • Completion of Customs declarations.
  • Liaise directly with Carriers and Handling Agents to resolve exceptions and discrepancies as they arise.
  • Liaise directly with all departments on shipment planning and coordination.
  • Liaise directly with overseas offices on shipment planning and coordination.
  • Maintain and update DfT compliance.
  • Maintain mandatory milestones and remarks through Cargowise (internal system).
  • Manage allocated customers against agreed SOP.
  • Use Cargowise to create, manage and maintain Airfreight shipments.
  • Update GCCS (internal complaints tool) with all required inputs including root cause and solution when assigned.
  • Compliance to regulations to and from Overseas countries, procuring carnet and other temporary import and Export processes around the world
  • Compliance with inspection organisations, compliance with Export licensing issues

Skills & Qualifications:


  • Good Customer Service, Imports & Export processes and systems.
  • Experience of arranging shipments to remote and complex destinations
  • Experience of carnet preferable but not essential
  • A proven ability to identify and meet customer service needs in a professional and friendly manner.
  • Proven experience in Air Freight
Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.
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