Receptionist/administrator - Birmingham, United Kingdom - Midland Mencap

Midland Mencap
Midland Mencap
Verified Company
Birmingham, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Job Title:
Receptionist/ Administrator


Hours:
Thursday - 8.30am to 5pm

Friday - 8.30am to 4pm

(15 hours per week)


Salary:
£10.90 per hour


Accountable to:
Receptionist/Administrator - Office and Facilities Manager


Location:
Midland Mencap Head Office, Pinewood, B32 3BZ


Who We Look For

Are you a
warm,
personable, and highly
motivated individual who can empower the people you support?

Do you have
passion for what you do, are a strong
communicator and have good
problem-solving skills?

The administrator will work alongside an experienced and established team in Birmingham.

We place a high value upon
integrity,
ethical standards, and a commitment to
excellence.


What Does A Receptionist/ Administrator Do?


Main duties and responsibilities:


Receptionist/Front of House

  • Responsible for the front of house area ensuring all calls and visitors are dealt with efficiently in a professional, courteous and friendly manner.
  • Take full and appropriate messages and pass on to the relevant person in a timely manner.
  • Ensure visitors sign in/out and display a visitor badge whilst on the premises.
  • Open, log and distribute incoming and outgoing post daily ensuring that all outgoing post is delivered to the Post Office.
  • Ensure the reception area, kitchen and meeting rooms are kept tidy.
  • Keep information area tidy and ensure stocks of literature are available and displayed on the noticeboard.
  • Assist with duties such as copying, scanning and other duties as required
  • Assist with driver documentation and training records.
  • Ordering of office supplies.
  • Ensure that administration equipment including photocopier, fax and telephone system is kept in working order.
  • Ensure information is stored and maintained in accordance with General Data Protection Regulations.
  • Other duties as identified by the Office and Facilities Manager and other managers
  • Report any issues to the Office and Facilities manager

Other

  • To support meetings and take minutes when necessary.
  • Ensure all information handled is stored and maintained under GDPR guidelines and confidentiality is observed and maintained.
  • Maintain routine correspondence.
  • Use of equipment including, but not limited to, photocopying, scanning, laminating and binding.
  • Dealing with telephone queries, booking rooms and maintaining electronic calendars via Microsoft Outlook.
  • Any additional administrative duties that may arise to support the successful delivery of the organisation

Personal skills and qualities

  • A commitment to the aims and objectives of Midland Mencap.
  • Excellent communication skills both oral and written.
  • Good organisational skills accurate and thorough.
  • IT literate experience of using Microsoft Office, including Word, Excel and Outlook in an office environment.
  • Good time management skills with the ability to prioritise workload and to work calmly under pressure and reprioritise when necessary.
  • The ability to adapt and manage fluctuating levels of work in an ever changing environment positively, calmly and effectively.
  • Tact, discretion and respect for confidential information.
  • A willingness to attend training as required.
  • To be approachable and friendly.
  • Ability to work on own initiative, with light supervision, or as part of a wider organisational admin team as needed.
  • To have a flexible approach to the role.
  • Promotion and demonstration of equal opportunities and inclusion in all aspects of the role.
  • Willingness to cover annual leave, sickness and overtime as required.

Job Type:
Part-time


Salary:
£10.90 per hour

Expected hours: 15 per week


Benefits:


  • Casual dress
  • Onsite parking

Work Location:
In person


Reference ID:
RecFeb24
More jobs from Midland Mencap
See all jobs of Midland Mencap