Macmillan Information Centre Assistant - Preston, United Kingdom - Lancashire Teaching Hospitals NHS Foundation Trust

Lancashire Teaching Hospitals NHS Foundation Trust

Verified Company

Preston, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Are you a motivated person who possesses excellent communication, interpersonal and organisational skills and want to provide compassionate support to our patients? Then this exciting opportunity is for you

We are looking for an enthusiastic new team member to join our Macmillan Information Centre Team department at Lancashire Teaching Hospitals.

We are looking for a person who has a passion for providing high quality patient focused care for our cancer patients, carers and families' who have a flexible attitude towards work and a desire for new challenges.

You will gain valuable experience working across the Trust and out in the community, as part of the Macmillan team.

General duties will include being the face of the centre, being there for people who need support.

You will be required to signpost to services both internal and external and develop a good working relationship with clinical and non-clinical teams.

You will develop an in-depth knowledge of Cancer Services and the complex needs of patients and carers who need your support.

You will receive direct support from the centre manager to develop and enhance your skills. Enabling you to be there for people at what can be the most challenging time.

You will be warmly welcomed and well supported by a supportive team who are passionate and aspire to provide excellent care.

We have 10000 fantastic people working hard to deliver quality services to our patients.

Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.

Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.

You'll have access to varied development opportunities, learn new skills, meet fab people & do things you'd never have done.

You'll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.

Support patients and carers in providing patient information and guidance in relation to cancer.
Triage individuals to ascertain needs and providing verbal, written and emotional support.
Signpost to relevant services both internal and external
Update Centre social media accounts
Attend trust meetings as part of patient care
Contribute to the management of risk and maintain patient safety, conforming to health, safety and security legislation, policies, procedures and guidelines.
Communicate all relevant information to the team internally and with external organisations as required, to ensure seamless patient care.
Maintain accurate and complete records of all activities, in a timely manner, adhering to local and professional standards for documentation.