Student Success Assistant Graduate Intern - Derby, United Kingdom - University of Derby

University of Derby
University of Derby
Verified Company
Derby, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

beBee Recruiter
Description

Job details:

Department

Library and Learner Support

Responsible to

Academic Librarian (Skills)

Location

Kedleston Road, Derby Campus

Salary

£20,757 to £22,021 per annum (For exceptional performers, there is scope for further progression up to £25,088 per annum)

Closing date

Tuesday 27 February 2024

Contract type

Fixed term contract for 23 months

Post type

Full-time

Reference

0036-24


About the role:


This is an amazing opportunity for a recent graduate of the University of Derby to directly contribute to the success of current and future students of the university.

Having graduated from a University of Derby programme within the last two years, you will provide a key perspective to the university's Student Success Programme as you work closely with departments across the university on initiatives which support student success.


Your experience of developing your own skills for study and/or employability will be vital as you work to curate, design and develop resources aimed at both students and academic staff.

These will include online guides, workshops, videos, livestreams and podcasts, so your confidence in approaching new technologies will be key.

You'll also use your excellent communication skills as you contribute to the broader activity of working groups and project teams to assist with the effective delivery of Student Success Programme.


Please note:
previous role holders of a University of Derby Graduate Intern Scheme will not be considered for this role.


Principal accountabilities:


  • Contribute towards the curation and creation of both student facing and academic facing content, including, but not limited to, online guides, workshops, videos, livestreams and podcasts, ensuring a particular focus on interactivity.
  • Utilising web technology, maintain a hub platform for relevant learning resources, ensuring an effective user experience.
  • Build positive and effective relationships with colleagues across the Student Success programme, working collaboratively to resolve issues and complete tasks.
  • Coordinate the promotion of relevant learning resources to students in a variety of formats, including online and in person.
  • Capture data and feedback in respect of relevant studentfacing and stafffacing learning resources, in accordance with defined measures and benchmarks.
  • Maintain highlevels of accuracy in respect of data input.
  • Actively participate as a member of working groups and project teams across the Student Success Programme, to develop and implement policies and procedures, contribute towards decisionmaking, resolve issues and implement assigned activity.
  • Actively promote and support inclusion through operational activities undertaken through the role.
  • Undertake personal and professional development in support of the role.
  • Be flexible with working pattern and in working at different University sites and supporting other library teams, as required.
  • Ensure compliance with relevant University policies and procedures.

Person specification:


Essential Criteria:


Qualifications:


  • Applicants must be recent graduates of the University of Derby who have graduated from their University of Derby programme within the last two years.

Experience:


  • Experience of working in a customer service or office environment role.
  • Experience of developing own skills for study and/or employability.
  • Experience of producing online content.

Skills, knowledge & abilities:


  • Commitment to equality, diversity and inclusion with the ability to role model, adhere to and advocate the University's Equality, Diversity and Inclusion Policy.
  • Evidence of high levels of accuracy and attention to detail.
  • Ability to plan, prioritise and organise work to achieve objectives on time.
  • Excellent communication skills both onetoone and presenting to groups.
  • Confident in approaching new technologies and flexible approach to change.

Business requirements:


  • Ability to work across all University sites, as required.
  • Ability to be flexible within the working pattern to meet the business needs, including working evenings, weekends or extended hours.

Desirable Criteria:


Experience:


  • Experience of web development.

Skills, knowledge and abilities:


  • Knowledge and understanding of the post16 education environment.

Benefits:

As well as competitive pay scales, we offer generous holiday entitlement.

We also offer opportunities for further salary progression based on performance, and the opportunity to join a contributory pension scheme.

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