Service Administrator - Hatfield, United Kingdom - Porsche Retail Group

Porsche Retail Group

Verified Company

Hatfield, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Exciting NewsPorsche Retail Group is expanding our team and have an excellent opportunity for a
Service Administrator to work for one of the world's most iconic brands and join the prestigious
Porsche Centre Hatfield.

The Porsche Centre is located by Hatfield Business Park and has staff parking, a gym close by, a newly refurbished staff area which has a pool table, darts and a TV.

The Porsche Centre is a 5-minute drive to The Galleriashopping centre and Hatfield Retail Park.
**About the company

Porsche Retail Group is a wholly owned subsidiary of Porsche Cars Great Britain and are one of the largest Porsche Dealer Groups in the UK, representing five Porsche Centres located in Guildford, Hatfield, Mayfair, Reading and West London. PorscheRetail Group are proud to be one of Best Companies' Top 100 large companies to work for in the UK
, as well as a Top 5 company in Automotive**, and combine an outstanding working environment with great benefits and an extremely competitive package.
**About the role

**As a Service Administrator, you will be responsible for: - Warranty claims and account management

Control payment and correlation of warranty account
Provide Service administration support

About the operational responsibilities:

Process all warranty claims
Control of warranty account, matching payments with warranty claims
Responsible for final quality control of documentation
Management of documentation filing for audit purposes
Management of warranty parts returns
Creation of job cards
Closure of jobs and management of database
Assist in departmental communication on Technical / Warranty updates
FCA compliant for selling of regulated insurance products
Completion of department banking
Support in administration for the Aftersales Department
Cover for Service Advisors as required

**About your skills and attributes:
**To be successful for the role of Service Administrator, you will have the following abilities: - Experience from within the automotive industry

Communicating and influencing
Account Management
Working In teams
Improving for excellence

Planning and organizing
Delivering excellent service

Commercial awareness
Developing self and others

**About the rewards
**For the role of Service Administrator there is a basic salary on offer of up to £30,000 per annum, depending on experience.

You will also receive a fantastic benefits package, including:

25 days holiday per year plus bank holidays
Option of a VW group vehicle at preferential leasing rates
Private Medical Insurance
DC Pension Scheme
Life Insurance
Staff preferential rates
Employee Discounts Programme
Employee Assistance Programme

**How to apply
You must have eligibility to work in the UK.Please note, only suitable applicants will be contacted.
If your address and contact details are not on your CV, you will not be considered.
We look forward to hearing from you