Administrator - Derby, United Kingdom - Kirkland Associates Ltd

Tom O´Connor

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Tom O´Connor

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Description
My client are a market leader in their field. Due to major growth, they are looking for a Customer Service Administrator to join their team.

What makes this role great?

  • Working with a market leading and innovative company.
  • Excellent career development potential
  • A busy and varied role
  • Friendly and sociable team
  • Competitive benefits
  • 25 days holiday + bank holidays
  • Free parking
Full Job Description


Key duties will include:

  • Managing a busy inbox or customer enquiries.
  • Providing comprehensive administrative support to a busy team of engineers and claims handlers.
  • Keeping the customer database accurate and up to date.
  • Taking phone calls, answering queries and passing to the relevant person.
  • Chasing information from customers and engineers.
  • Arranging Engineer appointments
  • We are looking for a competent administrator with excellent customer service skills.
  • You must have good communication skills and a confident telephone manner.
  • A high level of accuracy and attention to detail along with the ability to work to deadlines is really important.
  • You will have confident IT skills, particularly Excel.
This is a brilliant opportunity to join a progressive and reputable company who can offer great career development.

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