Service Administrator 12 Month Ftc - Northampton, United Kingdom - HORIBA

HORIBA

Verified Company

Northampton, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Why HORIBA UK?
Competitive basic and benefits package - including pension, life insurance, private medical, cash plan, occupational health, employee benefits platform, excellent work life balance and so much more

Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast-paced environment? Can you deliver excellent customer service?

If yes, we want to hear from you

Service Administrator duties include (but not limited to):

Provide first class customer service and admin support to ONE service team
Process paperwork post service / repair in a timely manner
Maintain workbooks in EXCEL
Answer telephone for service department and main switchboard
Process orders from customers for spare parts, contract and callouts
Process orders on ERP / FSM start to finish

About you
Previous experience in a similar role or a similarly demanding role would be ideal. Experience working with engineers or within a manufacturing / logistics environment would be advantageous but not essential.

We are looking for someone who is committed to providing excellent customer service.

Ideally, you will thrive in a busy, high pressurised environment; have strong administration and excel skills and the ability to prioritise workload within a fast-paced environment.

To be successful in this role you will be extremely organised, have high attention to detail and be a great team player.