Ed Administration Clerk - Whiston, United Kingdom - St Helens and Knowsley Teaching Hospitals NHS Trust

St Helens and Knowsley Teaching Hospitals NHS Trust

Verified Company

Whiston, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are currently looking for flexible and hardworking individual, to join our team of valuable and conscientious administration staff.

The Emergency Department is a busy and demanding area of work but can offer great job satisfaction to its staff.

The role will involve:

Data entry of patient's information,
Clinic booking,
Scanning Patient information and admissions,
Working with a team of Nurses and Doctors to provide a high standard of all aspects of care to all of our patients and their relatives.

Part time and full time positions available.

Previous applicants need not apply.

Please note, interviews may include assessment tasks.

Interview Date:

TBC
Please see the attached Job Description and person specification for full details.

St Helens and Knowsley Teaching Hospitals NHS Trust is the only acute Trust in Cheshire and Merseyside, and one of the few in the entire country, to achieve the title of OUTSTANDING, rated by the Care Quality Commission.

We provide a full range of acute adult services to our local population of circa 360,000 and provide tertiary services across a much wider area in the North West, North Wales and Isle of Man.

We are a Major Trauma Unit and the Mersey Regional Burns Unit.

Our '5 Star Patient Care' strategy is at the heart of all that we do; supporting our vision to provide world class services for all our patients by getting it right for every patient, every time.

Our latest achievements include:

Acute Trust of the Year
HSJ Awards November 201
Trust rates Outstanding by the CQC
Inspection August 201
Top 100 places to work in the NHS (NHS Employers and Health Service Journal)
Best acute Trust in England for quality of care for the 3rdyear running (NHS Staff Survey)

In the NHS Staff Survey 2020 the Trust scored the highest marks in the following areas;

Quality of care
Staff engagement
Support from managers

We are pleased to inform you that the plans for St Helens and Knowsley Teaching Hospitals NHS Trust and Southport and Ormskirk Hospital NHS Trust to come together as one new organisation have now been formally approved by the Secretary of State.

Our new Trust will be called Mersey and West Lancashire Teaching Hospitals NHS Trust and will officially launch on Saturday 1stJuly 2023.

Any applicants who secure an offer of employment and/ or are due to commence their new role from 1st July 2023 onwards are advised that their conditional offer and contract of employment will be issued as per our normal recruitment process but will be under the new name of the organisation.

All the details of the offers of employment and contracts of employment will remain as advertised and these changes will not affect your employment with us.

For further information on the new plans, please see:
Our Future Plans )

KEY DUTIES

To provide patients, visitors and Colleagues with Polite, helpful and courteous reception.
To act and respond appropriately with tact and persuasion when faced with agitated and aggressive patients and members of the public. e.g. (poorly and anxious patients and relatives, patients under the influence of drugs and alcohol, or attending with mental health issues)
Accurately register Emergency Department patients demographics as they arrive in the department using the Trust Medway Clinical Systems cross referencing against NHS Spine Portal ensuring systems are updated real time following departmental procedures to ensure duplicate registrations are not created. Printing up to date Patient demographic labels.
To work as directed by the nurse in charge for rapid registration of ambulance cases.
Identify any overseas visitors by checking present address and previous address within the last 12 months; notify appropriate Overseas Visitors Liaison Personnel; ensuring patients complete overseas documentation for their consultation.
Facilitation of Clinics including booking/ rearranging of appointments, preparing, attending and closing Clinics in real time generating and sending of GP attendance letters real time ensuring CQUINN Targets are met.
Ensure all health records and health record supplements are produced as necessary, traced, despatched and received on the Patient Administration System using appropriate Case Note Folder Location and following data quality procedures
To register all health records (HRS) movements for patients' being admitted to hospital, including dispatching HRS notes to other locations in the Trust. Ensuring delivery to nursing staff of original Emergency Department documentation and/or health record supplements incorporating continuation sheets and appropriate patient identifiable information
Management of patient out of hour's process for issued prescriptions.
Arranging Ambulances transport and taxis for patients and relatives as requested
Preparation of Patients Health Record in readiness for electronic Scanning ensuring compliance with set operational procedures.