Call Centre Operator - Manchester, United Kingdom - CHANNEL ALT LTD

CHANNEL ALT LTD
CHANNEL ALT LTD
Verified Company
Manchester, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Responsibilities:


  • Handle inbound and outbound customer calls professionally
  • Provide information about products and services
  • Upsell products to customers based on their needs
  • Input customer data accurately into the system
  • Analyze customer needs to recommend the best solutions
  • Maintain a high level of phone etiquette at all times

Experience:


  • Previous experience in a call center or customer service role is preferred
  • Strong data entry skills
  • Ability to communicate effectively in English
  • Multilingual abilities are advantageous
  • Proficient in analyzing customer needs and providing appropriate solutions

Job Types:
Full-time, Permanent


Pay:
From £25,937.21 per year


Benefits:


  • Company events
  • Onsite parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • Manchester: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 24/05/2024
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