Workshop Controller - Chichester, United Kingdom - The HR Dept

The HR Dept
The HR Dept
Verified Company
Chichester, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

THE BIRCHWOOD GROUP


Here at Birchwood Group, it is our passion to ensure that each and every customer benefits from the choice, value for money, and peace of mind that makes buying a new car such an enjoyable experience.

We're proud to represent a host of leading franchises in the automotive sector, including Ford, Škoda and Kia across East and West Sussex.


If you are looking for that next move up the automotive career ladder or looking to make a start in the industry, there's never been a better time to consider a move to the Birchwood Group.

We are investing for the future, and we need passionate, committed people to help deliver an exceptional customer experience.

We are now looking to enhance our Sales team and are looking to recruit an exceptional
Workshop Controller at our kia dealership in
Chichester

MAIN PURPOSE OF THE ROLE


As a Workshop Controller, you'll work with the Service Manager to deliver a high level of productivity and an excellent standard of first-time repair, while making sure you always maintain a clean, safe and professional workshop.


Day-to-day Duties:


  • Reporting directly to the Group Aftersales Manager
  • Managing and coaching a team of vehicle technicians and apprentices, making sure targets and business objectives are met.
  • Making sure all servicing work is carried out correctly, competently and on time, with customer satisfaction in mind.
  • Ensuring that all your working practices comply with company, DVSA, health and safety and manufacturer policy.
  • Working with colleagues and other departments to ensure a seamless service for customers.
  • Scheduling work to meet customers needs, taking into account workshop targets, the complexity of each job and the availability of parts.
  • Providing estimates for servicing and repairs and setting timescales.
  • Assisting technicians with technical challenges and finding the right outcome.
  • Accurate recording technician time and writing technical reports and recommendations.

Essential Skills:


  • Relevant experience in the automotive industry, including previous control or technician roles.
  • High levels of organisation and accuracy
  • Strong IT skills
  • The ability to lead by example and motivate your team to achieve their targets and deliver a high standard of work.
  • Ability to create more work opportunities and sales in an honest and compliant manner.

WORKING HOURS
Mon - Fri 08:00 - 16:00

Sat 08:30 - 17:00


SALARY AND BENEFITS
£36,000 Basic, £42,000 OTE

Company Car, Company Bonus Scheme, Subsidised Vehicle Purchase and Aftersales Scheme


LOCATON
Chichester, East Sussex
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