Clerical Officer - Newcastle upon Tyne, United Kingdom - The Newcastle upon Tyne Hospitals NHS Foundation Trust

Tom O´Connor

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Tom O´Connor

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This is an exciting opportunity to work for the Emergency Department based at the Royal Victoria Infirmary.

We are looking for enthusiastic, motivated and reliable staff to join our very busy team. You will be required to provide administrative support within the main Emergency Department, and Minor Injury Unit.

Excellent inter-personal and organisational skills are essential as you will be first point of contact for patients, staff and visitors.

Interview Date: 17th April 202- Part time hours available - 2 x 12 Hours 1 x 15 Hours


Duties include patient registration via the units electronic systems, admission of patients via hospital system filing, photocopying, telephone enquiries, making of clinic appointments, processing of daily documentation, as well as face to face enquires from the general public, patients, visitors and staff.


Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with over 18,000 staff and an annual income of £1 billion.


Rated 'Outstanding' by the CQC for the second consecutive time in 2019, we have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We're also proud to be the second largest provider of specialised services in the country.

This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

Our staff oversee around 1.84 million patients 'contacts' each year, delivering high standards of healthcare.
- represented groups.


Duties include patient registration via the units electronic systems, admission of patients via hospital system filing, photocopying, telephone enquiries, making of clinic appointments, processing of daily documentation, as well as face to face enquires from the general public, patients, visitors and staff.

Applicants must be able to demonstrate excellent communication, organisational and processing skills. You will be required to work within a large multi-disciplinary team and be capable of undertaking a demanding workload.

You should be familiar and confident with Microsoft office packages, and experience of working within the NHS would be advantageous.

Knowledge of e-Record would be desirable. Full training will be given.


As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you.

Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

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