Senior Bookings Co-ordinator - Kingston upon Hull, United Kingdom - SpaMedica

SpaMedica
SpaMedica
Verified Company
Kingston upon Hull, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

_Do you motivate yourself by always trying to exceed expectations?_

_ Do you thrive on motivating your team to be the best they can be?_

_ Do you pride yourself on facilitating a positive working environment?_

What we are looking for:


At SpaMedica, our vision is to provide the very best in patient care and our Hospital Services team is the first point of call for our patients as they begin their journey with us.

We're all about passion, energy, empathy and great teamwork to ensure that we are making a difference to people's lives.

We are looking for an enthusiastic, positive, Senior Coordinator/Administrator to join our Hospital Services bookings team based in Hull.


We want our team members to thrive and to grow at SpaMedica, this is why our values are so important to us.

To support our team, you'll be passionate in ensuring world class customer service is paramount and a driver within all of our communications both with patients and staff.

You will be key in helping to foster a positive working environment that pushes people to achieve success consistently and to develop the foundations and values of a high performing team.

Every customer interaction with SpaMedica must be efficient, consistent and of outstanding quality. To achieve this, we need a team that are engaged, motivated and supported. We want team members appreciated for their individuality with talent nurtured along the way


This is a key role within our Hospital Services function and the right individual will need to demonstrate consistency, performance, and great leadership from the outset.


Salary and benefits:

- £22,799 per annum

  • 37.5 hrs per week Mon Sat
  • 28 days annual leave including bank holidays, increasing to 33 with length of service
  • Annual pay reviews.
  • Employee Assistance Programme (EAP).
  • Progression opportunities
  • 2 x Annual bonuses (up to 5% of annual salary based on individual and company performance).
  • Casual dress.
- £350 Refer a friend programme.

  • Eye test and subsidy towards glasses

Who we are looking for:


  • Strong administration/customer service skills
  • A desire to develop existing, proven, leadership skills
  • Experience in coaching and developing team members
  • The ability to work under pressure and meet deadlines
  • Excellent planning and organisational skills
  • An influential role model for exemplary service

What to do next?
If this role sounds like you, we want to hear from you

**_ "Our patients matter to us. As the UK's largest cataract surgery provider, we work every day to give something meaningful to you, and life-changing to our patients. Our patients place their trust in you, and by working with us, you can truly change people's lives"_
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