Connect Response Officer - Middlesbrough, United Kingdom - Middlesbrough Council

Middlesbrough Council

Verified Company

Middlesbrough, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Reference:
R0002976

Directorate:
Adult Social Care and Health Integration

Service Area:
Prevention, Access and Provider Services

Salary:
£23,194 - £24,054

Hours:37 hours per week

Contractual Status:
Permanent

An exciting opportunity has arisen to join our Connect Response Officer Team. You would become part of an ambitious team delivering an invaluable service to the residents of Middlesbrough.

Connect is a Middlesbrough Council service which delivers the Community alarm services and Telecare services to people across Middlesbrough.

We offer help and support to older, vulnerable, and disabled people to help them to remain safe and independent in their own home.

You will deliver support to residents who have been discharged from hospital but require some additional support to help maintain independence within their home.

You will provide a high standard of person-centred care when responding to emergency situations.

You will be trained in emergency first aid, moving and handling and the use of all lifting equipment.

You will assess the service user's needs, offer support, and then decide on the most appropriate action to be taken.

In this role, good communication skills are vital, also responding with empathy is important as well as providing the reassurance the service user needs.

Closing date:
Wednesday 5th April 2023 by 12 midnight.

Job Types:
Full-time, Permanent

Salary:
£23,194.00-£24,054.00 per year

Benefits:

Company pension

Ability to commute/relocate:

Middlesbrough,

North Yorkshire:
reliably commute or plan to relocate before starting work (required)

Experience:

- customer service: 1 year (preferred)

Work Location:
In person

Reference ID:
R0002976