Medical Receptionist - Newcastle upon Tyne, United Kingdom - Newcastle Medical Centre
2 weeks ago
Description
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
- Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
- To have a thorough knowledge of all Practice procedures.
- To work in accordance of written protocols
- Filing, scanning & coding into medical records
- Process New registrations and deductions
- Summarising Medical Records
- E-Referrals
- Process medication requests
- E-Consults
- Receiving patients consulting with members of Practice team
- Ensure telephone system is on/off in a timely manner
- Opportunistic QoF
- Receive visitors to the practice
- Cash up end of day
- Process appointment requests for today future appointments from patients by telephone and in person.
- Deal with visits requests
- Ensure building security have thorough knowledge of doors/windows/alarm.
- Any other tasks allocated by managers
Salary:
£20,000.00 per year
Benefits:
- Company pension
Schedule:
- 8 hour shift
- Day shift
COVID-19 considerations:
All patients and staff are asked to continue to wear face coverings.
Ability to commute/relocate:
- Newcastle upon Tyne NE1 7XR: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
Medical Receptionist: 1 year (preferred)
Work Location:
In person
Reference ID:
Receptionist/Patient Care Navigator
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