Ibd Team Assistant - Nottingham, United Kingdom - Nottingham University Hospitals NHS Trust
Description
Band 4Main area
- Gastroenterology
Grade
- Band 4
Contract
- Permanent
Hours
- Part time hours per week
Job ref
Site
- QMC Campus
Town
- Nottingham
Salary
- £25,147 - £27,596 Pro rata
Salary period
- Yearly
Closing
- 17/09/2023 23:59
Working as a member of Inflammatory Bowel Disease (IBD) Specialist Team the post holder will provide a combination of self-directed work providing organisational support and administration duties in the delivery of services for patients with Inflammatory Bowel Disease, making a direct and positive contribution to the work of the team.
The post holder must exercise initiative and judgement when dealing with patient enquires, requests, referrals and results, and be able to prioritise importance accordingly.
Main duties of the job
Reviewing blood results under supervision of the IBD Team who will respond to patients with changes to drug levels and dosages.
Offering support and information to IBD patients
Signposting IBD patients to services
Working for our organisation
You will be joining a hard working nursing team at the Nottingham Treatment Centre whose total focus is the IBD diagnosed outpatient and maintaining remission.
This small team are dedicated to the care and support of this specific set of patients with varying degrees of symptoms caused by Inflammatory Bowel Disease.
Working as a member of Inflammatory Bowel Disease (IBD) Specialist Team the post holder will provide a combination of self-directed work providing organisational support and administration duties in the delivery of services for patients with Inflammatory Bowel Disease, making a direct and positive contribution to the work of the team.
The post holder must exercise initiative and judgement when dealing with patient enquires, requests, referrals and results, and be able to prioritise importance accordingly.
Person specificationTraining and Qualifications
Essential criteria
- 5 GCSE or equivalent C or above must include English Computer Literate
- Ability to use Microsoft office programmes
- Excellent Communication and Liaison Skills
- Previous Patient and Customer Service Experience
- Experience of medical terminology
- An understanding of the outpatient system including referral, booking and outcoming
Essential criteria
- Experience of providing high standards of service in a customer/patient orientated environment.
- Efficient organisation of meetings and other appointments including MDT
- Accurate and realtime diary keeping
- Experience using NHS systems; PAS/ Notis Winscribe, medway
Come and join our wonderful team at NUH.
We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve.
With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a careerSalary:
The quoted salary will be on a pro rata basis for part time workers.
Disability Confidence:
All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.
At Risk of redundancy:
NHS employees within the East Midlands who are 'at risk' of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.
ID and Right to work checks: NUH authenticate ID and right to work documentation including passports and driving licenses through a system called Trust ID.
NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment.
The system will run a check against the key security features within your documentation.The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.
Consent:
- Transfer of information: If I have previous NHS service
- I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the
Occupational Health Department confidentially accessing my occupational health records from my current or previous employer in order to check the status of my vaccinations, immunisations s and screening tests as relevant to the post. I understand this is an automated process and the information will only be used for these purposes prior to me taking up the position at NUH.
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