CRM Functional Support - London, United Kingdom - Anthony Nolan

Anthony Nolan

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We're Anthony Nolan and we save the lives of people with blood cancer who need a stem cell transplant.

We're unique.

Thanks to the incredible donors on our register, our pioneering research and our passionate fundraisers, we give the chance of life to three people a day.

But we won't stop there.

We want to be there for everyone who needs a transplant; from finding a match, through every step of a patient's transplant journey.

And together we can reach the remarkable day when we can save the lives of everyone with blood cancer.

And now we want you to join our lifesaving team.

We are looking for a
CRM Functional Support to join our
Application Support Team as part of our Technology Division.

Title:
CRM Functional Support

Salary:
£30-34,000 per annum (inclusive of London weighting)

Contract:
Permanent, full time

Hours: 35 per week (standard Anthony Nolan working hours)

Location:

Hybrid between head office in Hampstead, London, and home**Anthony Nolan has launched a new and exciting strategy to deliver impact for patients and their families who need our support.

We have an ambitious plan to grow and diversify our portfolio to enable us to ensure the sustainability of our operation and develop innovative activity to transform the lives of patients with blood cancer.

The role of CRM Functional Support within Anthony Nolan draws upon and combines the ability to support our users and fix issues with our Microsoft Dynamics 365 products and services developed by our in-house developers and 3rd parties, as well as keeping our support ticket tracking system up to date with details of the issues and their current status.

A successful CRM Functional Support at Anthony Nolan will be able to quickly and efficiently analyse issues reported via our support tracking system, break them down, liaise with users and either resolve the issue or liaise with our development team to ensure a fix is available on a timely basis.

You will develop working relationships with our users and our development team and understand their working practices and processes to ensure that our systems are effectively supported.

Please check out the
job description here, as well as our
FAQs & Additional Info page to read about our benefits, values and recruitment policy.

Release your remarkable, join our team and give someone a chance of life.
Anthony Nolan is committed to equal opportunities & a living wage accredited employer