Internal Sales Administrator - Farnborough, United Kingdom - Premier Contract Supplies
Description
Internal Sales Administrator
, Monday to Friday, 8am - 5pm
Salary:
Competitive
About Us
Premier Contract Supplies are suppliers of bathrooms to the new build market, buying products from a large mix of suppliers, helping house builders create a specification and then distributing from one of our seven warehouses across the UK.
We have an exciting opportunity for an experienced Internal Sales Administrator to join our team.
As a dedicated Internal Sales Administrator, you'll have the ability to manage customer expectations and ensure all aspects of the sales orders meet requirements of the client and the company.
A team player with good attention to detail, outstanding customer service and communicative skills is a must. This is not a cold calling role and is predominantly administration based.Responsibilities Include:
- Placing & monitoring customer sales orders and liaising with contractors/house developers
- Answering general customer enquiries; advising product availability, delivery dates, transport schedules, and product leadtimes promptly and accurately
- Administrative duties include entering and maintaining information and contracts on the database as well as corresponding with customers and the internal delivery team
- Dealing with faults or complaints in a fair and reasonable manner to resolve problems quickly and satisfactorily
- Liaising with the accounts department to keep customers within credit limits
- Being sole contact for customers
- Identify possibilities of further/new sales with existing clients
- Assisting with stock control
- Holiday/sickness cover for telephone duties/follow up calls/monitoring orders, etc.
Qualities Needed:
- Team player, but equally able to work independently
- Excellent telephone manner and communicative skills
- Problem solving
- Organised and good attention to detail
- PC literate, with basic working knowledge of Microsoft Office
- Able to work under pressure
- Confident and able to use own initiative when needed.
Job Types:
Full-time, Permanent
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
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