South West Scotland Service Leader - Hamilton, United Kingdom - Department for Work and Pensions

Department for Work and Pensions

Verified Company

Hamilton, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Details:

Reference number:

Salary:

- £69,869 - £77,740
Job grade:

Grade 6
Contract type:
Permanent
Business area:
DWP
Work and Health Services
Universal Credit
Type of role:
Operational Delivery
Working pattern:
Flexible working, Fulltime, Job share, Parttime
Number of jobs available:
1Contents

Location

About the job

Benefits:

Things you need to know

Location

Ayr, Hamilton, KilmarnockAbout the job

Job summary:

The South West Scotland Service Leader
role is a fantastic opportunity to make a real difference in people's lives, through the power of work.

Delivering through the geographically vast area, which extends across 6 Local Authorities ranging from North Ayrshire through to the Borders.

You'll be at the heart of delivering on the UK Governments employment ambitions.

Leading and inspiring dedicated teams of multi-disciplinary professionals to improve opportunities for all through work and tackle poverty by maximising employment.

Ultimately delivering a high-quality welfare system that leaves no one behind.

To achieve this, you will need to engage and influence, at senior levels, the wider UK Government, Scottish Government and Scottish Local Authorities.

Job description:

Lead the South West District made up of 464 staff across 18 job centres and 1 Service Centre, using full range of levers to drive the delivery of a highquality welfare system.
Accountable for the quality, performance and leadership of multidisciplinary teams including Job Centre, Service Centre, and Employer & Partnership Teams.
Lead our Employer and Partnership Strategy focused on bringing the concurrent powers of the UK Government and Scottish Government to bear on our labour market to improve opportunities for all, through work.
An active member of the Scotland Senior Leadership Team. Including driving forward the DWP priorities, transforming and modernising our services, visible senior leadership, developing the strategic narrative, and owning communications with clarity and conviction.
Build effective relationships with internal and external stakeholders, at Director level, to influence and drive forward DWP strategic priorities.
As a Senior Leader, you will role model DWP values and behaviours to create an environment that is inclusive, where people can be their best.

The above covers the main duties and requirements of the South West Scotland Service Leader role. This job description is not exhaustive and may change over time depending on Departmental priorities.

Travel will also be required across Scotland as part of Scotland Senior Leadership Team.

Person specification:

You'll be a proven senior leader, able to lead teams across multiple locations, disciplines, and grades through complex and challenging work by building high performance and a positive work culture.
You'll have strong experience of delivering a high quality, costeffective service. Using a fully array of data and insight to drive continuous improvement.
You'll be able to develop and articulate a strong strategic vision which engages people and provides clear directions, to deliver against DWP priorities.
You'll have strong leadership experience of delivering exception customer service and outcomes through the teams you lead.
You'll have strong experience of working collaboratively with key stakeholders, both internally and externally, at senior levels to influence and gain commitment to DWP priorities.
You'll be experienced in leading and managing organisational change, at senior levels. Providing coaching and leadership interventions to develop the leaders in your teams.

Behaviours:

We'll assess you against these behaviours during the selection process:

Leadership
Communicating and Influencing
Managing a Quality Service
Working Together

Technical skills:

We'll assess you against these technical skills during the selection process:

Presentation at Interview.

Benefits:

Learning and development tailored to your role
An environment with flexible working options
A culture encouraging inclusion and diversity
A Civil Service pension with an average employer contribution of 27%

Location
Please be aware that this role can only be worked in the UK and not overseas. Relocation costs will not be reimbursed.

Hybrid Working

This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home.

This is a voluntary, non-contractual arrangement and your office will be your contractual place of work.

The number of days that anyone will be able to work at home will be determined primarily by business need but personal circumstances and other relevant circumstances will also be taken into account.

If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable f