German Speaking Customer Service Coordinator - Manchester, United Kingdom - Page Personnel Secretarial & Business Support

Page Personnel Secretarial & Business Support

Verified Company

Manchester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

A fantastic opportunity has arisen for a German Speaking Customer Service Coordinator to join a leading manufacturing and supply chain business.

Supplying globally, this is a fantastic opportunity to support customers with their orders.

Client Details
Our client, based in Manchester, is a logistics distribution and supply chain business. Due to continued growth, they are looking for a German Speaking Customer Service Coordinator to support their customers.

Description

Duties of the German Speaking Customer Service Coordinator:

Account ownership and management of customer relationships (internal and external). Communicate effectively with customers, sales representatives, sales managers, warehouses, plants and all other internal groups required to meet customer needs.
Discuss availability issues with customers, employing methods of resolution such as negotiating leadtime, alternative ship points, etc. Identify inventory status and product availability options. Understanding the demand requirement planning process, whichis key to successful customer order fulfillment.
Recognize changes in customers demand and provide feedback to sales and demand management. Understand business policies and compliance regulations regarding technical requests. Understand sales forecasts and their relationships to the business and anticipatemonth end deadlines based on forecast realisation.

Profile

Experience of working in a customer facing roles, in a manufacturingbased business.
German speaking
Commercial acumen
High level of interpersonal skills.
Ability to develop relationships with key customers and internal stakeholders
Exposure to marketing activities.
Demonstrated understanding of best practice, tools and techniques for driving continuous improvement.

Job Offer
The salary on offer is £26k - £30k