Customer Care Advisor - Milton Keynes, United Kingdom - WED2B

WED2B
WED2B
Verified Company
Milton Keynes, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description
WED2B are the market leader's for designing and selling high quality, competitively priced designer bridalwear.


A bit more about the role


Accessing multiple social media accounts simultaneously and using internal databases to retrieve product or store information to accurately advise customers.


Have an in depth understanding of our customer's in store or on-line journey to provide personal and detailed responses to our brides.

Processing returns and refunds in accordance with established procedures.


Skills needed
A desire to provide an exceptional service to every inquiry.

Good understanding of social media including Facebook, Instagram, Tik Tok, Pinterest and Twitter.

Great communication skills, both written and spoken.


We offer
Training and ongoing support to make you successful in this role.

Flexibility of working hours.

An opportunity to be part of a great team.


Job Types:
Permanent, Part-time


Salary:
£11.04 per hour

Hours of Work: 12 hours per week, Monday - Sunday (weekends required)
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