Receptionist - Isle of Man - paretofm

paretofm
paretofm
Verified Company
Isle of Man, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Workspace Assistant

Location:
Isle of Man


Hours:
Mon-Fri 8am to 5pm


Salary:
£27,000


Main Function:

The Workspace team support the Workspace Manager at the company's office. The role will have direct interaction with various departments, multiple areas and senior managers across the business. The Workspace Assistant will be expected to lead individual assignments as directed by the Workspace Coordinator.


Role Responsibilities:


  • Build and maintain effective relationships with customers and internal/external suppliers by resolving service issues and acting as an ambassador for both Pareto and the Customer Property & Facilities Team.
  • Support WSM in managing and prioritize workloads within the team to ensure achievement of service standards.
  • Meeting and greeting clients
  • Booking meetings
  • Supporting internal events including set up and derig
  • Arranging couriers
  • Support with meeting room set up and daily room checks
  • Managing stationary stock
  • Placing stationery and food orders for Regional Sites
  • Creating passes for new starters, managing visitors and contractor passes process
  • Keeping the reception area tidy
  • Answering and forwarding phone calls
  • Screening phone calls
  • Sorting and distributing post
  • Must be prepared to 'fill the gaps' and step into any of the facilities roles in times of constrained resource.

Key Skills:


  • Good Communicator
  • Client focused Skills
  • Able to work on own initiative or as team player
  • Adaptable to various duties of the post
  • Confident and courteous manner, both in person and on the phone
  • Commitment to customer care
  • Cultural sensitivity and awareness

Experience:


  • Excellent communication, coaching and feedback skills.
  • Experience in a fastpaced environment
  • Proven experience in a customer service environment.
  • Contract management & negotiation skills.
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