Client Operations Associate - Gateshead, United Kingdom - Mind Gym

Mind Gym

Verified Company

Gateshead, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Mind Gym uses the latest behavioural science to transform the performance of companies and the lives of people who work in them.

Most of FTSE100/S&P100 are clients and over 2 million professionals in 60 countries have taken part in a live Mind Gym experience, whilst many more have connected digitally.

We're growing rapidly and have successfully floated on the London Stock Exchange. This is just the start.

We have a bold vision to redefine how companies and individuals flourish, and so disrupt the market for behavioural change.

If you're determined to make a difference, voraciously curious and brimming with entrepreneurial spirit, we'd like to hear from you.

The Role

An opportunity has arisen to join MindGym's Product Operations team in an entry level position which is well suited to an ambitious graduate or administrative professional keen to work in a fast-paced agency environment.

Through supporting a range of processes this role offers a great opportunity to learn extensively about how MindGym operates and work with people across the whole business and at all levels.

It will provide a great foundation from which to build a future career.

The Product Operations Associate will support a range of operational processes including resource planning and management, publishing and print & ship of our learning materials
You will learn how a core operational team runs in a fastpaced agency type environment with the opportunity to acquire knowledge across a range of operational activity.
The publishing aspect of the role ensures MindGym's learning materials (documents and assets e.g. artwork) are stored, named and organised effectively. You will manage an inbox ensuring requests are handled in a timely manner.
With Print & Ship operations you will help ensure the timely production of physical materials, liaising with internal teams and external print & ship partners.
You'll gain knowledge and proficiency across a range of internal and offtheshelf systems including Hive our new Project Management platform. You'll have the opportunity to improve the usage of those systems by learning and exploiting functionality.
The role offers Global experience as operational activities extend across the UK & US MG teams with clients worldwide. You will liaise with stakeholders in both locations and help us work towards alignment of working practices.

Requirements:

Exceptional attention to detail
Exceptional organisational skills
Problem solver with a positive mindset
Ability to multitask multiple concurrent work activities
A strong team player and desire to see the team succeed as a whole but also when required to the Ability to establish priorities and work independently
Ability to learn new tools and processes quickly and disseminate that knowledge crossfunctionally
Enthusiastic, Agile and adaptable
Inquistive and curious by nature with a hunger to learn
Analytical and data driven good level of competency in Excel
Reliable, dedicated and hard working
Exceptional written and verbal communication skills
Bachelor's degree or above