Senior Data Administrator - Oldbury, United Kingdom - SGS
Description
Company Description
We are delighted that you're thinking about a career with SGS
We currently have an exciting opportunity at SGS for a Senior Data Administrator to join our highly successful certification division.
As the world's leading testing, inspection, and certification company, we, SGS, provide value to society by enabling a better, safer, and more interconnected world.
At SGS, we believe in rewarding our employees for their hard work and commitment.
As part of our team, you would be eligible for:
- Competitive pension scheme + Life Assurance
- Generous Annual Leave allowance (increasing with service) plus bank holidays.
- An additional day off for your birthday
- Discounted Gym Membership
- Retailer Discounts
- Enhanced maternity/paternity and adoption pay.
- Length of Service Awards
- Christmas Vouchers
- Health & Wellbeing initiatives
Job Title: Senior Data Administrator
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Job Type:Permanent
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Hours: 37.5 hours per week
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Job Location:Oldbury, office-based
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Salary:£25,837- £26,887 per annum
Main purpose of the role
- Supporting and assisting the Technical and Accreditation Manager in the daily liaison with UKAS and MHRA where requested, including point of contact between UKAS, MHRA, and SGS.
- You will also support the production of reports and analysis as required
Key Accountabilities
- To provide cover during absences as the primary point of contact for UKAS and the coordination of accreditation activities; including reports, witness audit and selection
management - Administration of global and local procedure releases into the UK
- Provide regular, accurate, and timely reports as required to assist the technical team and senior management
- Provide support for the coordination of audits to include maintenance of relevant databases
- Provide support for the coordination of all complaints and appeals, acknowledgments, and tracking
- Monitoring of KPIs and the escalation of any falling outside the KPI to relevant managers
Qualifications
- GSCE grade A-C, including Math and English, or relevent equivalent work experience
Experience
- Excellent Microsoft Office experience (specifically Excel, PowerPoint, Word and SharePoint)
- Able to demonstrate experience in Customer service
- Office/administration background with a high level of data processing skills
Skills & Knowledge
- Experience working across departments, with excellent communication skills
- Experience working in an environment where attention to detail and accuracy is critical in addition to meeting tight deadlines
- Ability to maintain high levels of customer service working with affiliates and ensure that communication is clear and accurate
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