Service Booking Advisor - Swindon, United Kingdom - Fish Brothers (Swindon) Ltd
Description
Job description
Benefits include:
days holiday, life assurance, contributory pension scheme, competitive bonus scheme, healthcare cash plan, staff car purchase scheme.
Fish Brothers are now recruiting for a talented individual to become part of our friendly and successful team as a Service Booking Advisor, based within our Toyota Dealership in Swindon.
With great earning potential and the chance to work for an industry leading company, this is a truly exciting opportunity.
The Role
As part of our Services Team, you will provide support and assistance to all our customers by booking them in for services and MOT's, as well as suggesting other suitable aftercare products or services that we offer.
You will provide exceptional customer service throughout all interactions by responding positively to enquiries relating to servicing and repairs to customer's vehicles.
Being proactive is important for this role as you will be contacting existing customers in relation to their vehicle maintenance schedules.
It is important that you manage all your bookings and appointments efficiently and meet set manufacturer criteria. You must ensure that you establish customers drop off and collection requirements or arrange alternative transport where necessary.Full training will be provided as part of your induction and on-going learning, allowing you to constantly develop your knowledge of the motor industry, with opportunities for upselling additional products and services.
What we're looking for
Salary and Benefits
You will be required to work 40 hours over the week between the hours of 8 am and 5 pm Monday to Friday.
Other benefits include taking advantage of our fantastic car scheme as well as enjoying our holiday entitlement which increases with length of service.
You will also have the opportunity to join the company's contributory pension scheme, life assurance and healthcare cash plan.Salary:
£20,800.00 per year
Benefits:
- Life insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
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