Amr Robotics Field Service Engineer - Milton Keynes, United Kingdom - Page Group
Description
Join a team to execute service work on site throughout the UK & Ireland to the highest of standards following full in-depth Autonomous Mobile Robot and automation product training.
Build long term customer relationships within a team up and down the country to deliver effective response to specific customer requirements and concerns.
Client Details
Client is a global leader in Electrification, Process Automation, Robotics & Discrete Automation and Motion
Description
Main Accountability's - Responsibilities, Tasks & Interactions:
- Service delivery-24/7 Performs Service tasks, identifies technical problems and makes analysis through remote or on-site activity in any Service
upgrades and retrofits, end of life services, replacements, etc.).
- Customer approach Contributes to customer satisfaction by executing Service work according to customer order and expectation on site.
- Materials and supply Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for
- Documentation and reports Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed.
- Troubleshooting Proactively identifies potential equipment failures and requests proactive corrective actions. Troubleshoots equipment failure
- Operational excellence Proactively identifies suggestions for product and quality improvement and communicates them further
- Health, safety, and integrity Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents.
Profile
Qualifications:
- GCSE's A*C (English, Maths, Science) (Higher/ equivalent)
- Formal Electrical, mechanical or software qualification
Experience:
- >2 years engineering experience
- Proactively diagnosing and rectifying product issues
- Technical report writing
- Electrical/ Mechanical engineering bias
- Robotics / Mobile Platforms
- Automation background
Job Offer
- Competitive Salary
- Good benefits Package
- Remote Working including client repair/servicing travel
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