Warranty Controller- Land Rover Peterborough - Marshall Motor Group

Marshall Motor Group

Verified Company

Peterborough, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

**Warranty Controller

Land Rover Peterborough**:

Job description

The Role

We are seeking a Warranty Controller to join our Land Rover dealership in Peterborough. This is key role within the service team, and a fantastic and exciting opportunity to be part of a prestige dealership and start your career with Land Rover and Marshall Motor Group.
We can offer a fantastic range of benefits in an environment, that offers career development where you will be given autonomy, support and a platform to succeed

These include:

25 days annual leave (not including Bank Holidays) increasing with length of service
Colleague referral fee up to £2,000
Discounted Car Purchase Scheme & Colleague Car Benefit Offers
Discounted Service / Parts / Bodyshop services
Training and Continual Self-Development
Free Eye Care Vouchers
Cycle To Work Scheme
Pension Scheme
Employee wellbeing services
Free life assurance equivalent to twice your salary
Loyalty, Above & Beyond and Long Service Awards
Discounted Shopping Portal

Responsibilities

Ensure the accurate and timely completion of all Warranty and department administration
Achieve all allocated objectives for the department and operate within the law at all times
Approach all tasks from senior management eagerly and cooperate fully when requested
Plan ahead and manage time carefully to ensure all tasks are achieved within the agreed time scales
Greet customers and visitors prompt, courteously, and professionally
Ensure all Group, Manufacturer, policies and practices and Statutory Legislation are strictly adhered to
Develop and maintain professional working relationships with all customers, dealership colleagues, suppliers and external representatives
Remain professional, calm and positive at all times
Previous experience within a Warranty Controller role is preferred, although we would also consider someone from a Service Advisor background. Knowledge of the Kerridge system would be beneficial but not essential
Excellent relationship building skills
Ability to lead and train a team
A positive, cando attitude
Outstanding organisation and time management skills
Computer skills
A friendly and approachable manner
The ability to learn fast and on the job
We operate 159 franchise dealerships representing 25 manufacturer car, van, truck and bike brands across 37 counties in England and Wales.
We are part of the Constellation Automotive Group which is the largest vertically integrated digital used car marketplace in Europe giving you peace of mind and transparency that you are dealing directly with a trusted company.