Helpdesk Admin - Glasgow, United Kingdom - Blue Arrow Ltd

Blue Arrow Ltd
Blue Arrow Ltd
Verified Company
Glasgow, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Permanent vacancy - Administrator

Salary - upto £24,000

Location - Hillington

Working hours/shifts 4 days per week but the rotas is over Monday. Tuesday, Wednesday, Thursday and Friday. There are 2 shifts 7am - 5pm and 9am - 7pm. 39 hours maximum.


You will only have to work one, maybe 2 shifts most 9am - 7pm per week, rest will be 7am - 5pm.

Business Overview

Our client based in Hillington are looking for an administrator to join their very busy Helpdesk. We are looking for an experienced administrator to support the Helpdesk Coordinators with their daily admin duties, please see more details below


Key Responsibilities:

  • Raising and closing jobs for reactive and system work orders, booking in reactive and PPM tasks
  • Working in conjunction with Managers and Coordinators to ensure seamless management of the contract
  • Helpdesk cover to meet clients needs
  • Filing, scanning, and tracking paperwork
  • Providing Administrative support to the Helpdesk Team

Benefits:


  • Informal hybrid/flexible working arrangements
  • 25 days holiday + bank holidays
  • Free fruit in our offices
  • Wide range of retail discounts
  • Regular social and charity events are held in our offices
  • Get involved in charity events in the local community
Wellbeing

  • Discounted gym membership
  • Eye test £25 voucher and up to £100 towards glasses
  • Join our Cycle to Work scheme via salary sacrifice
  • Access to "CHROMA", our internal colleagueled diversity and inclusion community join a committee or take part in our D&I initiatives and events
  • Access to internal Mental Health First Aiders

About You:

  • Strong Customer service skills
  • Proven administration experience
  • Experience working with the CAFM system is advantageous
  • Knowledge of Microsoft Office packages
  • Exceptional telephone manner
To find out more please call Louise on or and please submit your CV.


Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

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