Senior Appeals Officer - Walsall, United Kingdom - Walsall Council

Walsall Council

Verified Company

Walsall, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Senior Appeals Officer - Ref: EE AK)

Description

Senior Appeals Officer - Ref: EE03123
Grade 7 - £29,439 - £33,820 pa

Parking Services currently manages the provision and maintenance of car parks and the civil enforcement of parking and bus lane facilities throughout the borough.

The service will change significantly over the next few months as the Council takes over the responsibility from the Police for the enforcement of moving traffic contraventions.

With the new moving traffic enforcement powers additional work load has been created within the Parking Office.

We are looking to increase the back office team to work particularly in the field of processing parking and bus lane appeals and consideration of representations through to adjudication stage.

The ideal applicant will have an understanding of the legislative framework used in the adjudication of parking, bus lane and moving traffic appeals.

They will have excellent communication and interpersonal skills in order to deal with a range of enquiries from the general public often in challenging circumstances both in writing and by telephone.

They will be expected to supervise, motivate, monitor and develop a small team whilst liaising with a range of governmental bodies associated with civil parking and moving traffic enforcement.

If you are enthusiastic, flexible and have a professional commitment to work we are waiting to hear from you.

For an informal discussion please contact Glynnis Jeavons on /

Closing Date: 3 September 2023

Walsall Council takes seriously the responsibility to safeguard and promote the welfare of all those entrusted to our care and it is our expectation that all staff will share this commitment.

We will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce.

Completion of an enhanced Disclosure & Barring Service (DBS) check is a requirement for working with vulnerable adults, children and young people.

Note: Applicants appointed to posts that require an enhanced DBS clearance must declare any periods of time that they have lived, studied or worked abroad and be prepared to provide an Overseas Criminal Records Certificate (OCRC) or a Statement of Good Conduct (SOGC) relating to anytime they were overseas._

This post is covered by the Government's Code of Practice on the English Language Fluency Duty for public sector workers.

The postholder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.

Primary Location:
GB-GB-Walsall

Work Locations:
Civic Centre Zone 2K_WS1 1DG_LOC_78 Civic Centre Zone 2K Darwall Street Walsall WS1 1DG

Job:
Advisory

Job Posting:
Aug 11, 2023, 7:51:34 AM