Project Support Officer - Barnsley, United Kingdom - NHS South Yorkshire Integrated Care Board

Tom O´Connor

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Description

Communication and relationships A point of contact for the project team, managing a range of queries and issues from colleagues and a range of stakeholders, escalating as appropriate.

Ensure complaints, comments and suggestions are dealt with sensitively and helpfully, escalating as needed. Explain sometimes complex administrative and project processes in an understandable way to colleagues, internal or external stakeholders. Promote a positive image of the service in all dealings; being professional, tactful and helpful.

Analytical and judgement Exercise judgement when dealing with queries, resolving issues where possible and escalating as appropriate. Planning and organisation Support colleagues with administrative tasks. Prepare agendas and take notes at meetings. Assist in coordinating meetings and events.

Manage own time effectively. Organise meetings for the team. Plan complex administrative tasks/activities; supporting project work to be achieved within set timeframes.

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