Card Design - London, United Kingdom - eFinancialCareers
Description
Duration: 6 months' contract, potential to go permanent afterwards
Location:
London Paddington
Pay rate:
£350 / day, inside IR35
Hybrid working: 2 days WFH, 3 days on-site per week
What we expect of you, day to day:
- Provide direction, guidance and education on brand standards and governing the design of cards
- Identify efficiency / productivity and revenue opportunities
- Lead E2E process improvement initiatives and transformation projects
- Ensure submissions are met within internal KPIs
- Be the first point of contact for any query related mater (internal and external)
- Drive problem and communication management for any critical issues affecting Card Design in Europe
- Review / assess and create E2E process documentations that meet audit requirements
- Build and deliver tailored training / comms plans for various stakeholders
- Present / attend and chair management meetings / forums
- Provide escalations to the Director and proactively come up with resolution plan
- Creating presentations tailored to Exec level
- Flexibility and ability to adjust on the fly to new demand
- Share and leverage best practices across the team
- Lead, inspire and develop a team
- People leadership of the Card Design team members including training of new team members
- Set and monitor progress against agreed objectives, KPI's and support team personal development plans
- Identify operational and strategic opportunities to increase service quality, efficiency or employee satisfaction and implements improvements; accordingly, works with Licensing leadership teams to effect change
- Proactively drive team collaboration
Qualifications
- Bachelor's Degree in Business Administration or equivalent
- Brand/Marketing Experience
- Minimum 5+ years of work experience in the payment industry
- 2yrs+ client facing experience and client focused approach
- Effective planning and organizational, conceptual, and logical problemsolving skills
- Proven ability to set and deliver upon priorities within busy, shifting environment
- Ability to manage high volume of work with constant detail orientation able to meet deadlines with quality work
- Strong PowerPoint skills, able to create and adapt client facing materials
- Growth mindset, results oriented and able to drive delivery of solutions
- Be commercially focused and pragmatic
- Focus on continuous improvement and ability to identify opportunities
- Quick learner, comfortable working with ambiguity
- Excellent interpersonal and communication skills, with the ability to collaborate across peers, functions, geographies and influence key stakeholders up to Executive level internally and externally
- Comfortable working in global environment impacted by different legal, cultural and business priorities
- Working expertise in Microsoft Office, including Outlook, Word and Excel
- Experience in working crossculturally and in remote situations
- Effective professional level English verbal and written communication skills
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