Card Design - London, United Kingdom - eFinancialCareers

Tom O´Connor

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Tom O´Connor

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Description

Duration: 6 months' contract, potential to go permanent afterwards

Location:
London Paddington


Pay rate:
£350 / day, inside IR35


Hybrid working: 2 days WFH, 3 days on-site per week

What we expect of you, day to day:

  • Provide direction, guidance and education on brand standards and governing the design of cards
  • Identify efficiency / productivity and revenue opportunities
  • Lead E2E process improvement initiatives and transformation projects
  • Ensure submissions are met within internal KPIs
  • Be the first point of contact for any query related mater (internal and external)
  • Drive problem and communication management for any critical issues affecting Card Design in Europe
  • Review / assess and create E2E process documentations that meet audit requirements
  • Build and deliver tailored training / comms plans for various stakeholders
  • Present / attend and chair management meetings / forums
  • Provide escalations to the Director and proactively come up with resolution plan
  • Creating presentations tailored to Exec level
  • Flexibility and ability to adjust on the fly to new demand
  • Share and leverage best practices across the team
**Managing Team

  • Lead, inspire and develop a team
  • People leadership of the Card Design team members including training of new team members
  • Set and monitor progress against agreed objectives, KPI's and support team personal development plans
  • Identify operational and strategic opportunities to increase service quality, efficiency or employee satisfaction and implements improvements; accordingly, works with Licensing leadership teams to effect change
  • Proactively drive team collaboration

Qualifications

  • Bachelor's Degree in Business Administration or equivalent
  • Brand/Marketing Experience
  • Minimum 5+ years of work experience in the payment industry
  • 2yrs+ client facing experience and client focused approach
  • Effective planning and organizational, conceptual, and logical problemsolving skills
  • Proven ability to set and deliver upon priorities within busy, shifting environment
  • Ability to manage high volume of work with constant detail orientation able to meet deadlines with quality work
  • Strong PowerPoint skills, able to create and adapt client facing materials
  • Growth mindset, results oriented and able to drive delivery of solutions
  • Be commercially focused and pragmatic
  • Focus on continuous improvement and ability to identify opportunities
  • Quick learner, comfortable working with ambiguity
  • Excellent interpersonal and communication skills, with the ability to collaborate across peers, functions, geographies and influence key stakeholders up to Executive level internally and externally
  • Comfortable working in global environment impacted by different legal, cultural and business priorities
  • Working expertise in Microsoft Office, including Outlook, Word and Excel
  • Experience in working crossculturally and in remote situations
  • Effective professional level English verbal and written communication skills

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