Parts Advisor - Liverpool, United Kingdom - The Solution Automotive Recruitment

The Solution Automotive Recruitment
The Solution Automotive Recruitment
Verified Company
Liverpool, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Job reference number- JW163- Job Type- Full time- Location- Liverpool, Merseyside, England- Salary- £24000-£28000 per annum
Job description:

Parts Advisor (Remote) - Liverpool Area
The key purpose of this role is

  • To receive all parts orders and ensure that they are accurately and promptly picked and despatched.
  • To ensure that all company policies and procedures applicable to their area of responsibility are adhered to at all times.

Accountabilities:


  • Receive all parts orders, interpreting customer requirements and giving advice on any additional requirements or prices, matching orders against stock items and advising customer of any items which are not stocked or need ordering.
  • Locate unavailable items from other suppliers and arrange for delivery or pass order to stock control for Vehicle Off Road (V.O.R.) orders to be raised.
  • To make up customer orders for despatch as required ensuring that they match customer order and that any shortages are highlighted, ensuring that all orders taken are fully completed, invoiced and despatched as scheduled and that the customer is kept fully informed of progress or of any problems.
  • Ensure that the image and levels of customer service within the department is in line with company standards.
  • Ensure that all customer complaints are dealt with both speedily and effectively, referring any unresolved problems to the job holders immediate supervisor.
  • Ensure that within their area of operation all Company and Trade Associations policies, procedures and minimum standards are met and that all statutory requirements including trading standards, fire, health and safety are adhered to.

Job Type / Category
This is a full-time permanent position.

  • You will be required to work 45 hours per week, Monday to Friday
- some Saturday mornings will be necessary (these will be paid at time and a half)

  • 23 paid day's holiday per year, inclusive of bank holidays.
  • Bonus

Required Education, Skills and Qualification

  • Good telephone answering/interpersonal skills.
  • Ability to work under pressure.
  • Previous parts department experience is essential.

Job Types:
Full-time, Permanent


Salary:
£24,000.00-£28,000.00 per year depending on experience + Bonus


Benefits:


  • Additional leave
  • Bereavement leave
  • Company events
  • Company pension
  • Enhanced maternity leave
  • Enhanced paternity leave
  • Free parking
  • Life insurance
  • Onsite parking
  • Referral programme
  • Sick pay
  • Work from home

Schedule:

  • Monday to Friday
  • Saturday morning as overtimeKey positions; Sales Executive, Sales Manager, Business Manager, Service Advisor, Parts Advisor, Technician, Mechanic, Master Technician, Workshop Controller, Service Manager, After Sales Manager, Dealer Principal, General Manager.

Job SkillS:

Parts, Warehouse, Distribution, Advisor,
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