Syp -service Delivery Administrator (System - Sheffield, United Kingdom - South Yorkshire Police

South Yorkshire Police
South Yorkshire Police
Verified Company
Sheffield, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Department:
Information Services


Location:
Nunnery Square, Sheffield and Melton - Hybrid


Salary:
Band D
- £27,690 - £31,434


Hours:37 hours per week


Contract Type:
Temporary - 2 years


To be considered for the role, you must have IT skills and be a good communicator in both written and oral.

We are looking for someone that has the ability to remain calm under pressure, who is consistent in his or her approach to daily tasks and who is committed to customer service.

Ideally, you will have knowledge and experience in the following areas:
Project planning and methodologies e.g., PRINCE 2

Dealing with suppliers and contractors.

ITIL Foundation

Experience of business models and continuous improvement.


Key Responsibilities

The primary responsibilities of a System Administrator include:

  • Take responsibility for the administrative user support for Force IT Systems.
  • Provide second line support and expert advice in systems use, fault investigation and resolution.
  • Provide advice to other IT teams in relation to the Force Systems.
  • Assist in the implementation, maintenance and ongoing development of systems and associated hardware.
  • Liaise with and supervise third party suppliers.

Brief outline of day-to-day duties/responsibilities:


  • Ensure the best possible support is provided to force systems across South Yorkshire and Humberside Police and the delivery of the performance standards are followed.
  • Provide support to the Team Leader and Senior Analyst in order to achieve team, departmental and force objectives.
  • Contribute to the decisionmaking process of the team and support the Senior Analyst and Team Leader
  • Maintain system administration and procedural documentation in line with agreed best practice.

Skills and experience:


  • Hold a degree and/or significant experience of working with Information Technology.
  • Knowledge of the types of Systems or Applications supported by a System Administration Team.
  • Strong IT skills.
  • Flexible and adaptable to a fastchanging environment.
  • Good communication skills both written and oral.
  • Able to remain calm under pressure, consistent in approach to daily tasks and committed to customer service.
For further information relating to the role and tasks of this position, please refer to the attached role profile.


Benefits:

We offer generous entitlements and supportive policies to enable a better work-life balance, some of which are listed below:

  • Generous annual leave allowance
  • Flexible and hybrid working
  • Generous 'family' leave
  • Voluntary CPD Events for all staff to allow continuous development
  • Mentoring & Coaching Scheme
  • Paid Professional Subscriptions when relevant to role
  • Access to a range of occupational health facilities
  • Generous pension scheme
  • Employee assistance service (accessible 24/7)
  • Additional benefits for Westfield Health members
  • Cycle to work scheme
  • Sports and Social Club

Eligibility:


Appearance & Standards:


SYP is committed to striking a proportionate balance between self-expression and the need to maintain role sensitive professional standards in dress and appearance.

Officers, staff and volunteers of South Yorkshire Police are permitted to have tattoos visible whilst on duty provided the tattoo is not considered to be unacceptable or otherwise inappropriate.

Tattoos will be reviewed as part of the recruitment and selection process.


South Yorkshire Police's Key Values:

Please find attached information sheet on South Yorkshire Police's Key Values. The force has a particular focus on three areas, Fairness, Integrity and Trust. Under each of these three headings there are key behaviours we expect all employees to adhere to.


Smarter ways of working:


South Yorkshire Police is committed to developing working practices which assist staff to balance their personal and professional lives, whilst meeting the needs of the organisation.

This in turn enables SYP to provide an outstanding service to the community.

There are 3 different categories as part of this which are: Fixed, Field and Hybrid.

This role has been evaluated as a Hybrid role.

Hybrid:

Applicable when the work can be undertaken at any location, whether that be a SYP building or from home.


Closing Date:
Friday 9 February 2023 at 23:55


Closing dates are not normally extended, other than in exceptional circumstances and agreement is made with the Talent Acquisition Manager, Recruitment and the Line Manager for the role.


Contact point for applicants:


Further Information:


Did you know? You can copy and paste the link currently in your browser and access this vacancy at home.


Diversity & Inclusion:

In addition, we will look to support anyone who requires Part Time/Job share working hours.


Please note that, should you be successful at the interview stage, the relevant internal or external pre-employment checks are required.

These include vetting clearance or review, prior to being
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