Customer Service Assistant - Glasgow, United Kingdom - Vision Glasgow

Vision Glasgow
Vision Glasgow
Verified Company
Glasgow, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Position:
Customer Service Representative

Core Duties & Responsibilities:


  • Welcome customers in the store and provide accurate, prompt, and professional service to all customers
  • Assess customer needs, concerns, and expectations and provide accurate, prompt, and professional information about products and services to customers
  • Ensure customer experience is highquality, customerfocused interaction in all interactions
  • Follow through on customer requests while maintaining customer satisfaction
  • Notify customers of availability of upcoming events
  • Accurately process customer transactions
  • Keep inventory, equipment, and inventory system in good working order
  • Performs other duties as assigned by management

Requirements:


  • 2+ years of customer service experience in a retail setting
  • Excellent written and verbal communication skills
  • Must be able to communicate with all levels of staff and customers
  • Ability to perform duties with mínimal supervision
  • High School Diploma or equivalent required
  • Must be able to pass a background check and drug test

Benefits:


  • Competitive pay based on experience
  • Medical insurance 100% covers patient costs including medical insurance premiums, dental, vision, hearing, and Life Insurance
  • Dental insurance 100% covers patient costs including dental insurance premiums, patient costs (hearing, physical, etc.), physical health and other expenses (see below)

Salary:
£20,470.00-£21,952.00 per year


Benefits:


  • Company events
  • Company pension
  • Gym membership

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Commission pay
  • Performance bonus
  • Tips
  • Yearly bonus

Work Location:
In person

Expected start date: 14/09/2023
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