Works Communication Officer - Guildford, United Kingdom - Surrey County Council

Surrey County Council

Verified Company

Guildford, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

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Description

Job Introduction
The starting salary for this role is £31,262 per annum, based on working 36 hours per week.

Flexible working is supported where possible, plus the opportunity to
work remotely. This will involve home working as well as occasionally working from offices and sites across the County.

The Highways and Transport service is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets.

The highway is the most valuable asset managed by Surrey County Council with a replacement value of approximately £7.5bn and is critical to the economic growth of the County.

It is regarded by councillors and residents as one of the most important services provided by the Council.

Based within the Works Communication Team, this is an important customer facing role supporting the provision of excellent customer service and communications.

As a
Works Communication Officer, you will be communicating with all our customers in advance of works, during and after, using the most appropriate mediums.

This requires you to liaise, work collaboratively and maintain effective relationships with colleagues, councillors, customers, partner organisations, agencies and/or contractors.

We are looking for people who are enthusiastic, proactive and motivated team players who can provide excellent customer service.

To be considered for interview please upload your CV and a personal statement which will clearly evidence the following:

Excellent communication skills and tenacity in gaining information from others and ability to effectively communicate this knowledge in a timely manner
Good IT skills and experience of using a range of communication tools, including websites and social media
Ability to prioritise and plan own workload in the context of conflicting priorities to meet tight deadlines and work on own initiative
That you are customerfocused and confident in dealing with a wide selection of customers
That you are a positive, selfmotivated person with a can do attitude and a desire to learn and continuously improve
Ability to work independently and as part of a team

Contact UsPlease contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.

The job advert closes at 23:59 on 27/05/2024 with interviews to follow on Monday 10 and Tuesday 11 June.

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