Remote Part Time Evening Customer Service Advisor - Manchester, United Kingdom - Journey Recruitment

Journey Recruitment
Journey Recruitment
Verified Company
Manchester, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Part time
Description

Are you looking to join a growing and exciting company and expand on your administrative and customer service skills? Then this REMOTE Part Time Evening Customer Service Advisor position could be the perfect role for you


We currently have a role as a Remote Part Time Evening Customer Service Advisor based in Deansgate, Manchester for a multi-award winning digital health company.

This role is very patient focused and involves dealing with all enquires and associated administration. If you are a strong relationship builder then this will definitely be the role for you


This is a REMOTE opportunity, however the office is based in Deansgate, Manchester, therefore you MUST be able to commute to Deansgate Manchester.


Salary:
£22,000 per annum pro rata.


This role is part time and evening work but it is just 4pm - 9pm, Monday to Friday (25 hours per week)
.



Main Responsibilities for the Remote Part Time Evening Customer Service Advisor role:

  • Manage the first point of contact for all NHS partners/Patients
  • Taking ownership of workload, managing own workload to ensure no gaps or delays in the service.
  • Handling complaints and ensuring appropriate resolutions found
  • Technical and doctor support advising on connection issues etc

You must have:


  • Willing to push the boundaries
  • Able to think outside the box
  • Not afraid of hard work
  • Leaders in their field
  • Keen to progress
  • Good customer service skills
  • Good problem solving skills

Your desired Skills for the Remote Part Time Evening Customer Service Advisor role:

  • Caring and empathetic nature
  • Strong team ethos & excellent work ethic always prepared to go above and beyond for the team and for patients
  • Adaptable to change fastmoving environment where no two days are the same
  • Positive outlook and attitude
  • Problem solving, always looking for a resolution
  • Inquisitive and prepared to speak up to make changes and fix problems
  • Intelligent and driven to provide excellence at all times
  • Hardworking and passionate about the team, and about doing the right thing all the time
  • Decisive and proactive
  • Well organised able to manage several channels at once, and manage your own workload
Does this REMOTE Part Time Evening Customer Service Advisor role seem like the perfect position for you? Then APPLY today
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