Office Assistant - Daventry, United Kingdom - Bush & Company Rehabilitation

Tom O´Connor

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THE PURPOSE OF THE ROLE


Playing a key role in the business, the Office Assistant will support the Instructions team and wider business with administrative and clerical tasks.


WHAT YOU WILL BE DOING AS OFFICE ASSISTANT

Business

  • Meet and greet visitors onsite, acting as point of contact.
  • Answering the telephone in a timely and professional manner, transferring calls to the relevant team member, taking and relay messages.
  • Receiving post, scanning, and distributing.
  • Managing outgoing post, including printing and franking of outgoing post including parcels; special and recorded delivery mail.
  • Issuing customer and client satisfaction survey.
  • Assisting with Enquiry and Report chasers when required.
  • Assisting the Business System and Performance Manager with duties including:
  • Dealing with IT equipment
  • Ordering stationary
  • Maintaining the Text Anywhere System
  • Making new starter labels

Instructions Team

  • Assisting with the downloading of medical documentation to case
  • Assisting with acknowledging receipt of documentation received
  • Responding to trial availability requests
  • Creating appointment letters
  • Ensuring that records are saved to the database in line with procedures.
  • Ensuring that data records are input accurately and kept up to date.

SKILLS AND EXPERIENCE REQUIRED

  • Confident communication skills, including an excellent telephone manner.
  • Ability to multitask, prioritise and work to tight deadlines.
  • Superb attention to detail.
  • Reliable, hardworking, and extremely conscientious.
  • Can do attitude, happy to support all teams across the business.

PERSONAL ATTRIBUTES

  • Curious to challenge the status quo and develop new skills.
  • Unified in working together for the same goals and vision.
  • Driven to achieve, succeed and progress.
  • Passionate about our customers, our business and personal performance

In addition to a competitive salary, we offer 23 days holiday, a contributory pension, and a healthcare scheme with Simply Health.

We have regular communication events, yearly award ceremonies and we have achieved Gold standard for Investors in People and have been voted the 43rd
Best Small Employer in the UK for 2022.
**We look forward to hearing from you

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