Macmillan Acute Oncology Coordinator - Salford, United Kingdom - Northern Care Alliance NHS Group

Tom O´Connor

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Tom O´Connor

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Description

The Northern Care Alliance NHS Foundation Trust (NCA) brings together staff and services from the former Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust.

The sheer size, scale and potential of our combined service is huge.

Together, we've a wealth of skills and resources to share and tap into and, a wide range of career paths for you to develop and explore.

If you want to join a team of around 20,000 NHS experts in delivering high-quality, local care across Salford, Oldham, Bury and Rochdale and beyond
-
come and take your place with us.

Job overview:


An exciting opportunity has opened up to be responsible for the co-ordination and organisation for the Acute Oncology Service (AOS) under the direction of the Macmillan Acute Oncology Nurses (MAON) and the Consultant Oncologists collectively known as the Acute Oncology Team (AOT) across a 7-day service (including bank holidays).


You will be part of a small dynamic team providing a 7 day service to patients admitted to Salford Royal NHS Hospital with acute oncology presentations.

Personal & Professional Development is one of the foundation stones of the service and actively encouraged.


Main duties of the job:


Provide full administrative, clerical and secretarial support for the team and co-ordinate regular team meetings and the quarterly Acute Oncology Operational Group Meeting, this will include concise minute taking.

Be the first point of contact for patients and relatives accessing the Acute Oncology Service via telephone.

This will include effective sign posting to other services and reacting appropriately to patients in emergency situations and notifying the Macmillan Acute Oncology Nurses (MAONS) of patients attending ED.


Working for our organisation:

The Northern Care Alliance (NCA) is one of the largest NHS organisations in the country.

Launched in April 2017, the NCA serves over one million people across Greater Manchester and employs over 19,000 healthcare professionals across Bury, Rochdale, Salford and Oldham.

The sheer size, scale and potential of our combined service is huge. At the NCA, we can offer groupwide, flexible multi-site opportunities, as part of our connected, integrated and engaged team.

We believe in saving and improving lives and are passionate about driving forward significant improvements to the provision of safe, high-quality integrated health and social care to our local community.

If you share our vision, take your place with us.


Detailed job description and main responsibilities:


Person specification:


Qualifications:


Essential criteria:


  • GCSE or equivalent in Math's and English
  • Recognised IT qualification/ EDCL and knowledge of NHS systems and databases

Desirable criteria:


  • NVQ Level 3 Business and Administration or willingness to work towards this
  • Communication Course/Qualification / Sage & Thyme

Skills:


Essential criteria:


  • Able to work autonomously and unsupervised where appropriate
  • Facilitating local and Trustwide meetings including extensive minute taking
  • Ability to work on own initiative and manage own workload having the ability prioritise workload is essential
  • Excellent organisational skills including diary management / responsibilities for the team
  • Ability to work as a responsible team member using effective interpersonal skills
  • Ability to work quickly and accurately under pressure using own initiative in relaying complex and confidential medical information
  • High level of attention to details especially where numbers and figures are concerned
  • Willingness to learn new skills and attend courses in line with the role
  • Ability to demonstrate empathy and support for colleagues and patients
  • An awareness of the Acute Oncology Service

Desirable criteria:


  • Working within cancer and/or palliative care including a basic knowledge of oncology terminology
  • Aware of the Cancer Diagnosis process and pathways
  • Working within a multidisciplinary team
  • Effective communication skills enabling tact and diplomacy when relaying sensitive information to staff, patients and carers some of whom may exhibit challenging behaviour
  • An awareness of the Quality Assurance Team (formally peer review process)
  • Understanding of acute hospital outpatient and inpatient pathways

Experience:


Essential criteria:


  • Experience of working within an acute healthcare setting within the NHS
  • Experience in a range of secretarial and wider administrative duties and experience of establishing and maintaining office systems.
  • Experience of data collection, data input and data reporting. Experience of manipulation of data to provide data analysis reports and graphs and charts as required
  • Experience of data submissions and report collation with experience of using advanced Excel
  • Experience in managing the demands of a fast paced working environment with ability to respond appropriately to complex situations

Knowledge:

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