Passenger Reduced Mobility Agent - Jersey, United Kingdom - Swissport International AG

Swissport International AG
Swissport International AG
Verified Company
Jersey, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Overview:

Overview

Pay
:
£13.71 per hour

  • This is made up of a basic rate of £12.21 per hour plus a monthly allowance of up to £243.75_


The Passenger Reduced Mobility (PRM) Agent is responsible for assisting passengers with special needs by ensuring that they are safely transported throughout the airport facility at Jersey Airport.


Responsibilities:


Responsibilities:


  • Assists both inbound and outbound passengers by physically transporting them throughout the airport facilities
  • Monitors passengers with special needs and their personal effects, while they are in the airline terminal, airline lounges, customer care centers, shopping areas
  • Conduct carry on/off aircraft as required
  • Operate mobile Aviramp on/off the aircraft
  • Assisting PRMs throughout the airport and on/off the aircraft, ultilising wheelchairs and motorised aisle chairs
  • Assist passengers with special needs with baggage and personal effects
  • Provide information to the public
  • Maintain a pleasant and professional demeanor at all times
  • Maintain uniform dress code at all times
  • All other duties associated with the job classification

Qualifications:

Qualifications and Competencies

  • Exceptional Customer Service, relevant experience advantageous
  • Excellent communication skills (written and verbal)
  • Additional languages desirable
  • Commitment to continuous improvement
  • Self motivated and able to work independently
  • Attentive to detail and numerate
  • Willingness to work in inclement weather
  • Flexible to work on various shifts (days, evening, nights, weekends, and holidays
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