Admissions Officer - Uxbridge, United Kingdom - Navitas

Navitas

Verified Company

Uxbridge, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

_We are now looking for an Admissions Officer to join our busy team_

The Admissions Officer will facilitate the admissions function for a number of Navitas Colleges and University partners in the European division, working closely with university partners as well as the broader Admissions and Compliance teams.

The collegesand partners to which the role will be assigned will be flex based on where demand is seen and most support is needed.

Salary:
£23,000 - £26,000 per annum

Contract:6 month FTC

Admissions Officer Duties:

Applications are assessed accurately and in accordance with the latest admissions requirements
Agents, students and incountry teams are updated and kept abreast of developments at all times
Student interviews are carried out, recorded and communicated accurately
Sustainable and productive working relationships are developed with SCOs, University Partner and agents
Individual and team targets are achieved
Issue offers to prospective students, and/or refer and manage borderline cases to the Admissions Manager
Interview students as required
Handle on the ground complex student and agent enquiries
Develop excellent engagement with BUL with their admission and compliance teams
Contribute, as necessary, to problem solving issues raised by agents
Issue offers to prospective students, and/or refer and manage borderline cases to the Admissions Manager
Interview students as required
Handle on the ground complex student and agent enquiries
Develop excellent engagement with BUL with their admission and compliance teams
Contribute, as necessary, to problem solving issues raised by agents
Issue offers to prospective students, and/or refer and manage borderline cases to the Admissions Manager
Interview students as required
Handle on the ground complex student and agent enquiries
Develop excellent engagement with BUL with their admission and compliance teams
Contribute, as necessary, to problem solving issues raised by agents

Admissions Officer Requirements:

A-Levels or equivalent
Excellent knowledge and understanding of frontline customer relationship management
Administration or data processing experience
Proven ability as a 'team player'
Proven ability to organise own workload and to cope with a variety of task demands
Flexible attitude to work including a willingness to work weekends and evenings in support of student and administrative activities
Strong verbal and written English language communication skills
Effective interpersonal skills with a variety of cultural and ethnic stakeholder groups
Computer literacy skills inclusive of demonstrated competence with the Microsoft Office suite
PowerPoint, Excel, Word and Outlook
File management and administrative skills
Demonstrate basic knowledge of equal opportunity, equity and workplace health and safety principles
Proactive work habits
Strong attention to detail particularly with regards to understanding policy and procedure
Proficiency in Microsoft Excel, particularly data filtering and pivot table functions
Degree level study
Understanding of Higher Education industry sector
Experience of working in an international education setting
Frontline customer relationship management to multicultural client base
An effective knowledge of university and/or pathway admissions criteria and processes
An understanding of business practices in other cultures
Familiarity and understanding of the UK visa process
Knowledge of CRM systems
Ability to communicate in a language other than English
A conviction to providing the very best customer service

About the Company:

Navitas is one of the world's largest and most successful education providers, offering life-changing study opportunities to tens of thousands of students and professionals every year.

With 120 institutions in 31 countries and thousands of staff based throughoutthe world, Navitas is a truly global entity and provides outstanding career opportunities to ambitious, talented, and motivated people.