Student Administration - Edinburgh, United Kingdom - University of Edinburgh

University of Edinburgh

Verified Company

Edinburgh, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

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Description

Student Administration & Support Officer

UE06 £30,619 - £35,308 Per Annum

College of Arts, Humanities and Social Sciences / Academic and Student Administration Office

Open ended (Permanent)

Full-time (35 hours per week)

We are looking for an enthusiastic, professional, customer-focused and efficient administrative officer to provide a full range of specialist support for academic processes relating to on-programme taught students across the College of Arts, Humanities and Social Sciences, including academic misconduct, student progression, and wellbeing and support.

The Opportunity:

You will manage student casework relating to taught programme degree progression across the College in support of the College Deans (including academic misconduct, concessions, Support for Study, fitness to practice, leave of absence, mobility progression etc.).

You will act as a senior point of contact for the team, and will provide authoritative advice and clarification to colleagues across the College in relation to academic policies, regulations, and procedures.

You will be committed to ensuring the effective operation of the Student Progression, Wellbeing and Support team, providing high-level support for enhancement projects and contributing towards the ongoing development of processes and working practices within the team.

You will have recent relevant experience of working in a varied, student-facing administrative or student support role in the higher education sector, ideally with a focus on student casework within higher education.

Your skills and attributes for success:

A strong customer-focused attitude and proven commitment to excellent standards of customer service
Excellent written and oral communication skills and the ability to form and sustain excellent working relationships.
Experience of making recommendations to senior colleagues
Proven ability to analyse and manipulate data, in order to reach evidencebased conclusions, and present accurately and clearly
Ability to identify appropriate approach to differing areas of work, for example, knowing when discretion and diplomacy are necessary
Proven ability to juggle a variety of competing priorities and timescales through effective timemanagement and organisational skills
High level of digital skills including experience in designing management information reports and significant experience in Microsoft software, including Excel and SharePoint

Click
here for a copy of the full job description

As a valued member of our team you can expect:
An exciting, positive, creative, challenging and rewarding place to work. We give you support, nurture your talent and reward success.

You will benefit from a competitive reward package and a wide range of staff benefits, which includes a generous holiday entitlement, a defined benefits
pension scheme ,
staff discounts, family friendly initiatives
, flexible working and much more.

Access our staff benefits page
for further information and use our reward calculator **to find out the total value of pay and benefits provided.

The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education.

We are members of the Race Equality Charter and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality.

If invited for interview you will be required to evidence your right to work in the UK. Further information is available on our
right to work webpages.

Organisation Description

The College Academic and Student Administration Office brings together all staff directly involved in the delivery of learning and teaching governance and academic and student administration for programmes across the College of Arts, Humanities and Social Sciences working with undergraduate/postgraduate students and academic/professional services colleagues across 12 Schools.

The College a large and diverse part of the University.

Led by Vice-Principal Professor Dorothy Miell, it has 13,800 undergraduates, 5,500 taught postgraduates, 1,300 research students and more than 3,800 academic and professional services staff.

The College incorporates 11 Schools (Business; Divinity; Economics; Edinburgh College of Art; Education; Health in Social Sciences; History, Classics and Archaeology; Law; Literature, Languages and Cultures; Philosophy, Psychology and Language Sciences; and Social and Political Science), the Institute for Advanced Studies in the Humanities and the Centre for Open Learning.

The College is located on multiple sites across Edinburgh, with the majority of Schools and College Offices based close to the central George Square area.