Apprentice - Enforcement Support / Road and Traffic - Hackney, United Kingdom - Hackney Borough Council

Hackney Borough Council
Hackney Borough Council
Verified Company
Hackney, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

Salary - Grade- GBP £28, Scale 2- Contract Type- Apprenticeship- Contract Length- 21 Months- Contracted Hours- Full Time - 36 hours per week- DBS Required- No- Department- Climate, Homes and Economy- Service- Public Realm- Closing date- 25/02/2024Hackney is one of Britain's most exciting and fastest-changing boroughs.

We have changed the reputation, not just of the Council, but of Hackney itself.

The challenges that have arisen over the last few years have intensified the need for action and we are determined to rebuild Hackney for, and with, our diverse communities.


Hackney Parking Services are often leading the way in the parking industry with the main focus on best practices and performance.

Hackney Council has managed to be the number one borough in Penalty Charge Notice (PCN) appeals for two years running.

Hackney was one of the first Councils in the country to implement School Streets and Ultra Low Emission Vehicle zones - all of which are enforced by the parking enforcement team.

Recently, the Council has brought in-house the parking enforcement operations after over two decades of the service being outsourced.

An amazing opportunity has arisen to recruit into brand new apprentice positions that will be pivotal in supporting the delivery of the newly insourced parking enforcement service and a great opportunity to learn new skills, experience and public sector enforcement.


In this challenging and rewarding apprenticeship, you will have the necessary communication and networking skills to work directly with residents and key partnering services.

Your "can do" ethos, unparalleled organisational skills, problem solving abilities and exceptional skills in dealing with conflict will empower you to manage a varied caseload, and collaborate with others to address support needs and achieve positive outcomes whilst working to obtain new qualification.


You will be part of the team working in an agile context and have the ability to work routinely from different locations across Hackney, outdoors in all weather, to best meet the needs of the communities that we serve.


Enforcement Support Apprentice


Day to day you will undertake the statutory duties of Civil Enforcement Officer under the Traffic Management Act 2004 in enforcing moving traffic, bus lanes and parking contraventions via CCTV.

Processing relevant administrative functions in relation to CCTV team such as processing of CCTV scheme permits and logs on the performance of such schemes.


As part of this apprentice position you will study the Business Administrator (Level 3) which will provide you with knowledge of supporting and engaging with different parts of the organisation and interact with internal or external customers.

There will also be a number of opportunities to shadow different parts of the department to gain new knowledge and understanding of the statutory duties the Council has.


Road and Traffic Enforcement Apprentice:


Day to day you will undertake the statutory duties of Civil Enforcement Officer under the Traffic Management Act 2004 in managing the road and traffic and enforcing on parking contraventions by issuance of Penalty Charge Notices.

This will also include managing removal operations of vehicles parked in contravention and assisting the Council in a wide remit of reporting of other problems and issues as described in the job description.


As part of this apprentice position you will study the Public Sector Compliance Investigator and Officer (Level 3) which will provide you with understanding, investigating and negotiating skills with individuals and organisations who, by accident or with intent, may not be complying with or are deliberately evading regulation or law.

There will also be a number of opportunities to shadow different parts of the department to gain new knowledge and understanding of the statutory duties the Council has.


Hackney is one of the UK's highest performing local authorities, serving one of London's best places to live and work.


We have achieved a huge amount:
our services, our schools, our public spaces are all amongst the very best. We have changed the reputation, not just of the Council, but of Hackney itself.

Bringing jobs and investment into the borough, securing the legacy from the 2012 Games, and making this a place of which we can all be proud.


Eligibility for this apprenticeship:


You must be 18 years old or over.

For this position, you will either**:
Already hold at least a Level 2 or GCSE A*-C / 4-9 in Maths and English

OR

Be willing to complete this during your apprenticeship training.


You will not be eligible for the apprenticeship if you
already hold an equivalent level Business Administrator
qualification.

You must also meet at least one
of the additional set criteria for eligibility for our apprenticeship positions:

  • You are a current resident of the London Borough of Hackney
  • You are a current student at a Hackney edu
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