Administration Clerk - London, United Kingdom - Oxleas NHS Foundation Trust

Oxleas NHS Foundation Trust

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We have an exciting opportunity for an experienced clerical officer to work within our administration team in the Adult Musculoskeletal service.

The adults MSK team provides clinic based assessment and treatment for patients referred with musculoskeletal complaints.

Our admin team are essential to the smooth running of the MSK service and are based at Manor Brook medical centre.

They are an integral part of the whole team and are highly valued and respected in the overall functioning of our team.

The team consists of Extended scope Physiotherapists, Physiotherapists, Sonographers, Podiatrists and our Administration Lead.

If you are ambitious and strive for professional excellence then this is an excellent opportunity to be part of our service.

It will be important that you have good attention to detail to provide a high quality data entry system.

The successful applicant will also work with the clinicians and support the administrative lead in maintaining records and data for reports for the team.

Good communication and telephone experience is essential, as is computer literacy as the majority of our referral pathways are via E-referrals.

You will be working closely with a highly specialist team of Physiotherapists and Podiatrists excellent team work ethos and in a very supportive and friendly environment.

The main duties of the role are to establish and maintain effective working relationships with clients, carers, the general public and all other staff working internally and externally to the trust.

Your role will involve liaising with G.P.s and other professionals with regards to client care, for example, processing new referrals, arranging clinic appointments, booking clinics etc

You will be required to contribute to the development of efficient administrative procedures within the department and to deal with routine enquiries and other routine matters form service users.

Your role will be vital in supporting the Administration lead in tasks such as taking team meeting minutes and distributing documents.

You will be integral to the smooth running of the department through ordering equipment and supporting clinical staff with order requests

You will be required to process discharged files ensuring accurate inputting of information to the database to facilitate efficient retrieval of files following Trust policy

The team receives referrals from GPs and you will be required to process these and oversee booking and rebooking of appointments and uploading of clinical information onto our systems.

You will be encouraged to develop yourself through attending trust courses which will develop your skills and abilities

Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings.

Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies.

Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives.

Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.

We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent.

We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs.

We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London.

We are proud of the care we provide and our people.

Our purpose is to improve lives by providing the best possible care to our patients and their families.

This is strengthened by our new values:

We're Kind
We're Fair
We Listen
We Care

Establish and maintain effective working relationships with clients, carers, the general public and all other staff working internally and externally to the trust

Liaise with G.P.s and other professionals with regard to administrative duties relevant to client care, for example, processing new referrals, arranging clinic appointments, booking clinics etc

Ensure consistent and robust reporting of patient related information as requested by Administration Team Lead

To contribute to the development of efficient administrative procedures within the department as required

To carry out standard operating procedures seeking advice from other colleagues as appropriate

To deal with routine enquiries and other routine matters

To undertake reception duties as appropriate

To support the Administration Team Lead and report episodes of sickness absen