Student Administrator - Dudley, United Kingdom - LD Training Services

LD Training Services

Verified Company

Dudley, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Purpose and Scope:

To assist Student Engagement Officer and Registrar in pre and post admission student IAG
To populate and maintain accurate student records and fill in any gaps
To deliver administrative support with efficiency
Ensure availability of accurate student records
Supervise housekeeping of the premises
To maintain attendance records and coordinate with students regarding absences
Provide and obtain information

Key Responsibilities

First point of contact for enquiries from all mediums (such as: phone, online & walkins) record all enquiries.
Answer incoming landline and office mobile calls, check texts and WhatsApp messages and responding / forwarding accordingly.
Provide relevant customer service as the face of the organisation.
Communicate with students to request/receive information where relevant and log information.
Ensure support in the implementation of the University's Access and Participation plan.
Supporting students throughout the learning journey.
Populate and maintain hard copies and electronic version of student records.
Fill in any gaps if any records are missing.
Update CRM system
Support students in the use of university admission systems.
Ensuring that student records are readily available as and when needed.
Ensure student attendance is regularly and accurately recorded.
Give campus tours to students if required.
Address student requests such as letter request
Book appointment with students as required.
Collect student documents and file as appropriate

Highest Qualification :
GCSE

Professional Experience:
Ideally, previous experience of working in an education sector and/or training provider into Student support department.

Annual Salary & Benefits :
LD Training offers competitive remuneration packages dependent upon qualifications and experience and a flexible working pattern.

Salary:
From £20,000.00 per year

Benefits: