Contact Centre Agent - Glasgow, United Kingdom - Strathclyde Partnership for Transport

Strathclyde Partnership for Transport

Verified Company

Glasgow, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Strathclyde Partnership for Transport (SPT) is the largest of Scotland's Seven Regional Transport Partnerships.

As well as running the iconic Glasgow Subway, SPT delivers an extensive range of public transport services including bus stations and subsidised bus services, manages large transport infrastructure projects and is responsible for delivery of a long-term multi-modal transport strategy for the West of Scotland.

About the role

We have a great opportunity to join the Contact Centre Team as we continue to focus on the development our own people to ensure continuous improvement in the delivery of our services to our customers.

The role will involve providing telephone and administrative support regarding enquiries into the Contact Centre. The Contact Centre Agent will report to the Contact Centre Team Leaders.

Full time hours will be 35 hours per week working Monday to Friday.

The nature of this role may require you to work outwith normal office hours on occasion to support the operational requirements.

You will be based at Buchanan Bus Station, Killermont Street, Glasgow.

Further details of the role and key responsibilities are set out in the job description.

About you

Benefits
Working at SPT comes with many benefits you can look forward to:

Commitment to your ongoing learning and development
33 days Annual and Public Holiday Entitlement
Membership of the Local Government Pension Scheme
SPT contribute 19.3% of your annualised pay
Group Life Assurance Cover
Employee Travel Pass Scheme a Subway Smartcard to travel on the Glasgow Subway for free
Discounted Season Rail Tickets maximum of £300 towards the cost of an annual rail ticket
Flexible working options
Cycle to Work Scheme, Childcare Vouchers, Employee Assistant Programme, Long Service Awards, Credit Union

**How to Apply?