Facilities Assistant - Bristol, United Kingdom - ISS Facility Services

ISS Facility Services

Verified Company

Bristol, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Workplace Assistant

Bristol
Competitive salary with excellent benefits - please contact the recruitment team for this information. Although we don't advertise our salaries, you won't be disappointed
- _Are you passionate about delivering exceptional customer service and improving the workplace experience? If so, we have the perfect opportunity for you As a Facilities Assistant, you will play a vital role in supporting our client-focused services and ensuring the smooth operation of our building.

You will have the opportunity to work closely with Service Managers, bringing forward your innovative ideas and identifying areas for improvement.

Your responsibilities will include overseeing a wide range of services such as catering and vending, reception and client services, maintenance, cleaning, records management, print device availability, and stationery.

But that's not all - you'll be part of a dynamic team dedicated to providing the best possible workplace experience for our clients.

You will have the chance to learn and grow in your role, and make a real impact on our operations.

If you are a detail-oriented individual with a passion for delivering exceptional customer service and improving the workplace experience, we want to hear from you Join our team and help us create a positive and productive work environment for our clients.

Key Responsibilities_**_

Ownership and responsibility for a total Workplace delivery within the building using the ISS FM helpdesk and the wider Workplace network
To provide support for EY Workplace teams within the buildings
To always ensure adequate cover in conjunction with any service providers
To support in ensuring the office working environment and workplace services supporting the business achieve financial and qualitative standards, meet customer expectations, and are continually improved
To operate as the local "eyes and ears" of the workplace team bringing any areas of improvement or issues to the local Workplace Coordinators attention
To encourage a selfhelp ethos within the business and ensure that all Workplace related incidents are logged via the ISS FM Helpdesk
As a Workplace Assistant, you are responsible for supporting the safety and security of all building and EY office users

Professional and personal competencies/qualifications_**_

Enthusiastic, committed and determined
Sense of humour and an eye for detail
Willingness to roll up sleeves and make it happen
Ability to lead by example
Striving to improve the service offered with proactive approach to service delivery and client satisfaction.
Knowledge and understanding of the health and safety relevant to the office inc. Fire, First Aid DSE, and Accident reporting
Demonstrable ability to work independently and as part of a team
Awareness of the impact upon the firm of legislative, technological or other changes, with the ability to respond effectively
IOSH managing Safely qualified desirable
A general awareness of workplace services and operations

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families.

ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

If you have any further queries regarding this role, please contact the Resourcing Team on

Job Types:
Full-time, Permanent

Work Location:
In person

Reference ID: 106517